It amazes me how the Cargo chain of stores can get away with their price labels. On most furniture and larger items the price shown is not usually the price you will pay as at the bottom of the ticket in small print is the fact that there is a £50 charge for delivery to either store or home. This can increase the cost of the item by a considerable percentage.

Dear All, I hope if any of the forum members can be of any help. On 28/02/2011, I undertook Parcel service for Package tobe delivered to India for the sum of £192 for completion by 20/04/2011 by -A to Z cargo Services (Bolton Sea & Air Cargo)- Mr Ayub (Owner/partner). I have been following with Mr Ayub, since May 1 2011 about the package and every 2 weeks, he has given the excuse that package is held up and will take 2 weeks more to get it free from Customs and will be sorted out. This has been going since May 2011, until recently when I ask him to give final answer whether or not he is actually delivering the parcel else Ill take some legal action against him but now he has stopped taking any calls from me. The problems are: My package included household goods, designer Clothes, Footwear items worth £3000 has not been delivered. I am calling him every 2 weeks since May 1, 2011 with same answer from him that it will take 1-2 more weeks. Since October 1, 2011, he has failed to actually respond to my calls, despite my request to call him which I SMS you on 2-10-2011 at 1:25 PM. I only have the address of his firm, which was quoted on his company leaflet and I am not sure if he still works from the office but still on advise of Consumerdirect I have sent him a letter asking to responding which I sure he wont, his address: A to Z cargo Services (Bolton Sea & AirCargo) Mr Ayub 9, Morrison Street Bolton BL 3 3AN Phone: 07564936389 I would request forum member and appreciate if they can advise, what can be best done for filing this complaint, can I file a complaint with Police or should I fight in the court, in any case, its getting difficult to trace him as he is not even picking my call. Regards, Upendra