Good afternoon! On Tuesday & Wednesday this week (22-24 September) I was staying with a friend in Islington, London, and had parked my car in a visitor bay outside. Early on Wednesday afternoon I walked back to my car and found a red envelope tucked under the wiper, which contained a note that read roughly along the lines of: Your vehicle has an immobilisation device fitted due to non-payment of an outstanding balance. I had a look around the car, but found no such device and thought it must be a hoax - or perhaps a disgruntled resident messing with me - so after a tentative drive back & forth to confirm no problems, drove off. I drove for a minute or two, then realised that the name sounded familiar - Equita. I've had a run-in with them before over an unpaid PCN in my late 20's, so realised it was best dealt with ASAP. I pulled over to call the number, and spoke to a pretty reasonable chap who told me that a clamp was fitted on Tuesday but removed Wednesday morning (as he thought it unfair to tow the vehicle without me being aware of the issue) and gave details of the outstanding balance: a PCN picked up in Bath in March 2015, of ~£110 value, that had been bought from Bath & N/E Somerset Council by Equita and now held a value of ~£450. I told the chap that I would investigate with BaSC, as I don't recall picking up a PCN - although I was there at the time, visiting my brother. However, I am sure the last time I visited he arranged a visitor parking permit for me online. I'm not 100% on what my next steps are, so would appreciate some advice. From what I can gather, the first step is to submit a Statutory Declaration to TEC. I assume my grounds for appeal would either be that a visitor permit was paid for and I was in the correct bay, but for some reason received a PCN in error; or that a visitor permit was paid for but I had parked in the wrong bay so the PCN was valid, but for whatever reason was not received by me. I would like to know if the latter is a valid grounds for appeal. (I remember when I left my brother's house it was chucking it down with rain and had been all morning, so perhaps the PCN was soaked and came off) In the circumstances where I was at fault, I would be OK (but certainly not happy!) paying the PCN value to BaSC, but would not be happy to pay a bailiff an extra charge of £350 or so. The bailiff assured me that - since the debt had been bought from them by Equita - BaSC would not be able to help me with the situation, and my only option now was full payment. (I was also told they have ANPR and will tow the car wherever it is discovered, so I have stored it in my workshop for the time being) I'm in danger of rambling now, so I'll sum up: PCN received in Bath on 11-03-15 Visitor permit paid for (although possible I parked in the wrong bay) PCN not received by me and left unpaid Equita bailiffs now looking to "recover" the car, and tell me that I have no options for settling the original PCN How do I find out the PCN details and confirm whether or not a visitor permit was used in the correct location? (Equita assure me this is no longer possible) What steps do I take after submitting a SD to TEC? Do I have reasonable grounds for appeal if the contravention was valid but PCN not received?

I have a legitimately issued PCN from Bath and North East Somerset Council. The serial number on the ticket (NOT the index number of my car) is wrong - online payments won't accept and the payment line says too few digits in it to find it to pay it. Does the inability to pay it invalidate it? Steve

Can anyonne help me? I ordered a whirlpool bath online 3 weeks ago, meant to be delivered within 2 weeks. When I chased the company they said the product arrived faulty and had to be returned and another one will be dispatched within 2 weeks. I asked them to cancel the order as I saw an identical bath elsewhere and which could be delivered sooner. They then told me that this is a bespoke item and therefore cannot be cancelled or refunded (due to distance selling regulations which don't cover bespoke items). The same bath with the same specification (nothing is being added or changed to my order) is being sold in lots of places (on other companys websites as well as eBay). What can I do? Many thanks.

My tenant is in arrears for over three months now. Unfortunately, I have lost the spare key to the flat but the tenant refuses to answer texts, emails, phone calls or open the door when I went to the flat to discuss the matter. I am learning his son lives with him too, who isn't on the lease. The son opened the door once (which I think was by mistake), and started making all sort of stories that he hasn't seen his father and his nervousness gave it away that dad is either inside the house or that the son was covering up for him. I'm really worried, as I am paying mortgage out of pocket and its a hefty one. I told the son that I am going to start the eviction process and he had the guts to tell me that they will claim that they have been paying me cash (which isn't true). They did pay cash only once which was at the beginning of their tenancy. I am not sure if he said that to **** me off or he meant it. I can only imagine that this lot have made up their mind to not pay and play hard ball. I never had to deal with something like this. I have tried going to the flat at various times and posted polite message at the door to return my call, but to no avail. Can someone please provide some guidance on how to deal with this? Arrears are now in the region of £2400. Thanks.