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Found 3 results

  1. Advice please i purchased 3 Asus laptops earlier this year about all at the same time about 7 months ago. One of these developed a fault were the M key no longer functions this happened a couple of months after i brought it . Ive been so busy with work that i only got around to taking it back this week. PC world have turned around and told me that Asus do not cover the keyboard under warranty. They can send it back to asus but I will have to pay for the repair ALSO the postage has anybody else come across this as i think PC world are try
  2. I purchased an Asus notebook from Debenhams Direct (Debenhams gift card and balance on debit card) in November 2013. Earlier this month smoke was coming out of notebook and could smell burning so contacted manufacturer as Notebook under warranty. Sent to their local repairers last week and returned yesterday, only to find that several letters on keyboard now not working. Asus are only offering further repair. Is this the best I can expect? Two faults in less than six months (Christmas gift so not opened until December) is a very expensive mistake. Who should I contact if I want replacement/ c
  3. I have been arguing with ASUS for the past few months due to a RMA for my transformer prime. I bought the tablet secondhand so I dont have any warranty from a retailer. However the tablet was in warranty with ASUS when I sent it and ASUS agreed to pick it up and deliver to their service center in the Czech Republic free of charge. I choose to return it because of the screen starting to come loose on the right side of the tablet but I'd also had the weak wi-fi problem, so i was hoping that could be taken care of as well. Both these problems are very common and are pretty much confirmed as manu
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