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  1. Aplogies as an absolute newbie here, however I was asked to create a new thread. There is another recent thread (I can't post links, maybe someone else could as seems daft to recreate a whole heap of stuff). I am in the identical situation at the same location I have just received an identical letter from UKCPS, all details completely as the above mentioned thread (same paperwork). My wife was driving my car that day, obviously she didn't spot any signage etc. 28 minutes over a 4hr limit..... Disgusted that companies can request such 'fees', she is disabled (was parked in disabled bay, with badge on show) which has left me even more disgraced at these cowboys operate, with no extra time for disabled people.... Question is approach them & ask for 'understanding'? Dismiss? etc etc
  2. So I sent a parcel in August 2017, and it was supposedly delivered to the reception. Turns out there isn't a reception in that building. I filled a claim and provided everything asked for in their T&C. They then emailed me in October asking to send a letter to the recipient and have them sign and write back in 14 days. I didn't get a response and when I told them the issue, they used it as an excuse to deny compensation. I want to take them to court now because I feel this was unfair. What's the procedure? I've written my letter of intent. What now?
  3. Hi, joined an Xercise for less gym around a year ago and was paying the peak membership of 19.99 a month with one month notice period. I had actually joined another gym and forgot to cancel the direct debit. I then took cancelling the direct debit would mean that my membership would automatically get cancelled. Recently I received a letter from Harlands saying that my August direct debit had not been received and they are charing me an administration fee of £25.00 which means in total they are saying I need to pay £44.99 to get my account in line. They also said that if I did not pay this by September 25th that I would be charged an additional £25.00. I have tried phoning them to resolve this which re-directed me to the Xercise4Less website. filled out their cancellation form they have now sent me an email saying they can't find my details and asked me to respond with other details which I have. I haven't received a response in this, which would seem odd for a company that apparently am I in debt too. I accept that I should pay the month of August as it is a one month termination clause but I don't see why I should be paying extra admin fee's that they are adding without explaining why. I also cannot get a hold of a real person on the phone, it just goes to an automated voicemal for xercise for less cancellations and re-directs you to their website. What is the best approach to take here as I don't want my credit rating to be affected? Thanks for any advice/help
  4. Hi guys, just a quick couple of questions. 1) Person A owns a house. He cannot live at the property temporarily. He is also signed off sick by his doctor and gets ESA. Because of this, he is living with a family member. The family member is on income support. They get countil tax reduction. What he wants to know is, would he also get council tax reduction on his own mortgaged property as well?
  5. after a little google and a browse around the forum I've seen alot of prople having the same issues with Harlands after trying to cancel gym membership! My situation is as follows I joined a gym (choices health club) september 2015 for a 12 month contract and then it went on to a rolling contract. I was working away monday to friday and the gym was near where i worked. I started a new job in sept 2017 (75 miles away from the gym I'd joined) I cancelled my DD on 13th september 2017, i rang up the gym to cancel my membership, I was told I'd have to call in to cancel, I explained I now live over an hour away and they emailed me a cancellation form. I got an email from Harlands 15th september regarding my cancellation of my DD and that if i didnt reinstate it by 25th september (my billing date) I would be charged a £25 administration fee. I didn't send off the gym cancellation letter. These are the t&cs on my cancellation letter, as I've already cancelled my DD I didn't want to sign this agreeing that If i cancelled my DD I would accept the 'irreversible adminstration charges' TERMS AND CONDITIONS OF CANCELLATION • You must abide by the cancellation notice period applicable to your membership contract • In the unlikely event of a dispute, it is the member’s responsibility to provide proof of cancellation • You must keep your copy of this cancellation and be able to produce it if requested to confirm your cancellation, if you are not offered a copy please request one • Do not cancel your direct debit until all payments have been made after the submission of this form, doing so could result in irreversible administration charges • You may not downgrade your membership within the cancellation period • You are able to withdraw your cancellation at any point during the cancellation period, we can accept this withdrawal verbally and once it has been accepted you must resubmit a cancellation form to cancel your membership I then received another email from HARLANDS dated 26th september referring to their letter dated 15th september I have not contacted them. As i have not reinstated my DD I know owe £25 adminstration fee £39.99 for bill dated 25th september £39.99 cancellation fee £104.98 Total owed If i do not contact them by 16th October I will incur a further £25 adminstration fee. Just looking for some advice on what to do next? As I haven't yet sent my cancellation form off i realise that my gym still recognises me as a member. I called the gym again yesterday 26th september stating that I had received another email from HARLANDS and asked if they had processed my cancellation form (I haven't sent one) I haven't used the gym since July 2017 My home address is still the same as when I joined the gym I can provide the wording of HARLANDS emails however from what i have read from other people s posts it seems like a default reply. Thanks in advance guys!
  6. Hi me again! SI had a copyright claim against a company last year which was transferred into my local county court on the small claims track. The judge ruled he couldnt hear the case as he knew nothing about copyright. It took him several months but he transferred it to IPEC (intellectual property court) in London. Now the problem is he didnt transfer it into the small claims part of IPEC , he wrongly transferred it into the main court and I am now facing costs of £10,000 against me instead of £120 maximum from small claims I have only just become aware of whats going on regarding the notice of transfer although it has been withIPEC for about 5 months now is it too late to challenge the county courts trasnfer to the wrong track?
  7. There is a press report on SCOOP today regarding the much publicised recent eviction that took place at a quaint cottage in Glossop belonging to a maths teacher. The following is taken from the newspaper article: This is the moment bailiffs smashed their way into a teacher's quaint home to evict her after an alleged row over roof stones. Footage has emerged online of enforcement officers hacking at the door of Rekha Patel's home in Glossop as they try to gain entry. http://www.scoop.it/t/lacef-news http://www.mirror.co.uk/news/uk-news/moment-bailiffs-smashed-maths-teachers-8240906 PS: As is frequently the case, the press article failed to provide the 'background' information !!
  8. I signed up for the 12 month student deal £11.99/month a few weeks back decided to stop it as I no longer needed the gym. As I hadn't activated my account for their website I just cancelled the DD (which weirdly just said £0.00?). I realise that was not sufficient enough. Skip forward to yesterday, I receive the lovely email from Harlands saying I owe the first month's fee + the classic £25.00 admin charge - adding to £36.99 . I then go on X4L website and submit the cancellation form (saying I'm relocating and backing up with a bill). I then received an email today from X4L saying my account is in default and in order to move forward with the cancellation process I need to call "their support team on 0113 2038602" - which I checked online goes to Harlands. Now, despite not even setting foot in the gym I am willing to pay the first month's fee and even the second (as you have to give a months notice). However, that admin fee is not happening. How should I go about paying the month fee to allow the cancellation? I get the feeling I will have the "if you don't pay the full amount we won't cancel your subscription" which I want to avoid. Could anyone help me please? Thanks
  9. Hi This is from earlier this year but after seeing a lot of press around refunds I thought it was worth pursuing. My daughter had booked a flight with Flybe from our local airport Newquay to Gatwick to connect with a Malaysian airlines flight back to Australia. I dropped her off and she checked in. Her connecting flight was 1.35pm, so plenty of time to connect with the flight. The flight was meant to take off at 7.25am, but took off at 8.35am. It landed in Exeter as Gatwick airport was shut down due to fog. They sat around for 2 hours until they informed them that they had cancelled the flight and they would take them to Gatwick by coach. This journey took 5 hours. I called Malaysian airlines but I had to buy another flight. Flybe knew that Gatwick was closed and had they said that they couldn't get there we could have driven my daughter to Gatwick - it would have been a close call time wise but we could have made it. Can we get any compensation for this, any help much appreciated
  10. RBS got a DCA to chase me on a 12 year old debt but I kept ignoring the letters. It's now gone back to RBS and they've instructed Moorcroft. There's nothing on my credit file, probably due to the time scale. Do I just ignore them or issue a CCA straight away?
  11. Morning everyone, Hoping you can help with another Harland’s mess. Tru gym- first joined 28th April, £19.95 p/m. As per sign up email; “You are committing to a single £0.00 Admin Fee payment and £19.95 per month for a minimum of 1 months. After this minimum term your membership payments will continue on a monthly basis.” First payment came out on 12th May- £19.95 Second payment was taken on 30th May- £19.95 Monday 12th June, notices went up around the gym saying they were closing down and would ‘cease trading on Wednesday 14th June 2017’. My direct debit was then cancelled by the gym/Harland’s on the Tuesday 13th June, without me having to do anything. Later that Tuesday/Wednesday the gym announced they were then staying open. I had found a new gym to join by this point and went ahead with joining this new gym so I didn’t reinstate my DD with Tru Gym. I thought that was the end of it until 13th July when I noticed I had been charged another lot of £19.95 on the 6th July, from a direct debit for Tru Gym that had been reinstated around the 4th July. This direct debit was reinstated on my bank account without any approval from myself. I signed up to the first DD, but not this second one. I spoke to my bank and raised an indemnity claim for this unapproved second direct debit. I emailed Tru Gym explaining what had happened and that this email should be taken as a cancellation notice of my membership with immediate effect. I then have an email from the gym manager claiming a refund would be processed for the mix up, and my membership would be immediately cancelled. I was refunded on the 14th July for a total of £19.95. I have spoken to HSBC twice on the phone who have confirmed the indemnity claim has been fulfilled as the gym have been refunded me directly. Harland’s are claiming this indemnity claim still shows as valid on their system, and as the bank are chasing them for it, if Harlands pay the bank, I will have to refund Harlands, plus the admin fee of £25. Harlands confirmed over the phone if I could prove the indemnity claim was cancelled by the 16th Aug this would close the case and I would owe them nothing. I spoke to the bank on the 8th August, who said they could send a letter to confirm the indemnity claim would be cancelled, I’m still currently waiting for this letter but will be ringing the bank later to chase this up. I’ve now received an email from Harland’s stating that as I have yet to clear my account I now owe them £69.95. “Under your Membership Agreement, you have promised to pay this debt. If you continue to refuse to honour that commitment, we will have no option but to take further steps to collect the outstanding balance. We want to help you resolve this situation but you must call us. Ignoring our letters is only resulting in further charges being added. Please call the HARLANDS HELPLINE on 01444 449025 to clear your arrears by Debit/Credit Card and reinstate your Direct Debit. If you are unable to clear your arrears in full then we may be able to help you but you must call us to discuss this. If you do not contact us by 30th August 2017 your balance of £ 69.95 will be passed to a Debt Recovery company who will add their fees to your account.” Where do I stand with this? As the gym was closing down they cancelled the direct debit with me in the first place, do I owe them anything? Can anyone advise how best to proceed? Thank you, Jo
  12. Ok. Let me try and be brief but also give you all the relevant stuff. Switched to EDF last November. Gave them the readings, which they got wrong 5 times. Eventually correcting them in February. Paying by direct debit. Also applied for warmer home discount and was assured by their chat service it was all sorted and would be applied around March. March came and nothing, told April. April told May. June 1 and I aksed again to be told there was no record of my application thus I would not get it. When I said I had a print out of the transcript in which they confirmed it was all fine, they backtracked and decided that as I had not provided a phone number they could not complete the application - I am deaf so do not use the phone. I stopped the direct debit as with the £140 discount I should have received, I would be in credit a fair old way. And also I regarded them as in breach of contract for failing to do what they said they would on multiple occasions and lying. When I got a manager to read the transcript they agreed as a ''gesture of goodwill'' to credit my account with £140, so that in effect was resolved. But I was still in credit. This week I got an email saying my new bill was ready, so logged on and saw it. The rates I am now charged have increased. I asked via their chat today (another 40 minutes wasted) why these had increased. I was told I would have been sent an email, but then they backtracked to say that a maessage was left on my account. How would I know????? Anyway, they have increased my rates so I want to leave. They tell me I cannot without paying 2 x £25 fees for ending contract early. Correct me if I am wrong, but as they have increased my charges I can leave without panalty. So, can I leave without penalty??
  13. Nasty one in the Mail http://www.dailymail.co.uk/news/article-4702178/Nurses-pay-150-000-parking-fines.html County Court judge upheld all the tickets.
  14. Hi, managed to find this forum and it so far have proved to be extremely informative and very helpful. I have a number of questions before I continue with my battle with the HMRC and the Advantis. Quick Summary: Back in 2015 I received a letter from the HMRC stating I owed over £3000 as an overpayment from Working Tax Credit. Really unsure how this could have happened as I always notified them immediately after any changes in my circumstance. Queries this via a phone call and realised there was an error on their behalf. They wrote again to me stating the new amount I owed was now £1200. This time I wrote to them asking for a breakdown of what they paid me and what I was entitled too. I also stated if I had been over paid I would repay. They responded with a letter stating they had considered my appeal and denied it but didn’t provide any breakdown. I sent a further letter stating I just wanted a breakdown to check the numbers (due to their previous error). I heard nothing for 1.5 years. I probably should have chased this further but didn’t. Until several weeks ago when I got a letter for Advantis stating my debt had been passed over to them for £1600. I followed some standard advice and wrote back to Advantis stating that I didn’t acknowledge any debt to their company and I was still in dispute with HMRC about this matter. This of course prompted me to re-contact HRMC to again ask for the details of the over payment. I also called HMRC about the matter. They stated they had received the change in my details but continued to overpay me stating it was standard practice. At this point I mentioned the Advantis letter and they then said they wouldn’t discuss the matter any further as it was with Debt Collect Agency and not their matter anymore. I’ve not had any written response from the HMRC. In the meantime Advantis have written back asking me to prove that I am in dispute with HMRC and to write to them about. They have also broken down the payment to show the original £1200 plus a new bill for the following year tax year for an additional £400. I’ve never seen this amount and not had any letters from HMRC about this amount There seems to be some great advice on this forum so hopefully somebody will help me in this situation. Questions: 1) do I write back to Advantis again stating that I don’t acknowledge the debt with them and say its in dispute with HMRC Or 2) Just ignore Advantis? 3) Do I need to send another letter to HMRC asking for a SAR regarding the original disputed amount? I also need to query where this additional £400 has come from? I’m not really sure the best way to proceed with this. On a final note, if I have been overpaid by the HMRC I will pay it back, I just wanted some form of proof that this has been incorrectly calculated. Any help gratefully received...
  15. Start saving your money under the mattress !! Mark Carney, Governor of the Bank of England says... https://www.theguardian.com/business/2017/jun/25/booming-stock-markets-distract-from-threat-of-excessive-lending
  16. Afternoon All! I was hoping someone would be kind enough to advise on how I should proceed with the following problem with British Gas. I'll try and keep it brief as, with everything concerning BG this has been anything but! A few years back a bill was ran up at one of my previous address' and not paid. I admit the debt is mine so no problem there. I have nothing from BG or any DCA in over 2 years. Recently, have come into better times I have decided to try and get my credit score back. I checked my credit file and basically BG has marked my file, every month for the last couple of years with a "missed payment". I called BG regarding the account and was passed to their "offshore" debt team who didn't have a clue. It took 45 mins for them to find any info. I made a payment of £100 and asked if I could set up a monthly DD for the remainder but was told I can't as the debt was so old and must call each time to make a payment. I explained this is impossible as I am out of the country 10 months a year and will not spend 45 mins each time on the phone from abroad to give them money. I was advised by another adviser the following day that I could actually set up a DD so tried again. Again, no body could find any record of the account. Just an address and the balance. The guy who took the £100 payment had not even put that in the file. Luckily this was rectified. Long story short it turns out that the debt has been passed to a DCA. BG said as this was the case they couldn't do anything. When asked how come they took a payment then they had no answer? I told them that I will deal direct with the DCA but was informed they don't know who that is?? No record. I told them, if the DCA has bought the account then they should refund my £100 but was informed this would come off the DCA bill which I think is BS. They are supposed to be calling me back today with the DCA details (I won't hold my breath!). What would you advise on this one? I'm guessing BG don't even own the debt now so I shouldn't really be dealing with them. I was thinking just offer the DCA a full and final and claim back the £100 off BG. They can't take payment on an account they don't own right? The other thing is, should they still be marking my credit file every month? If they don't own the debt I'm not missing any payments? Any help will be greatly appreciated
  17. Hi all, First message on this forum, I thank you all for the answers you provide to other people in various topics, it already helped me a lot. Long story short, I was caught for shoplifting at a Sainbury's. I complied, store security took my name & address and issued me a banning letter. So far so good. They also called the police, they provided them with my name, DoB, address and a physical description. We waited for them for about 20 min and the police station eventually called back to say that they had more important stuff to deal with at the moment so that no police officer would show up and that they would deal with the matter later on. The store security thus let me leave, after I had paid for the items I attempted to steal. Now here is my question: since no police officer show up, what are the possible outcomes of this ? Can I still get a Fixed Penalty Notice afterwards? Is there any chance I will be facing charge? Or I don't have anything to worry about?
  18. http://www.mirror.co.uk/money/natwest-online-banking-down-what-7438405 Why does it always seem to be over a Bank Holiday or Weekend that Banks have IT problems? This time with NatWest (although that should probably read... Again with NatWest..
  19. Hi folks, I too got a remote sensed ticket from this bunch for an alleged offence on 28 November 2014 at the same spot and the letter FCN was issued 23/12/2014. No ticket was issued at the time We moved house so didn't get it until early January and the photograph places me mid manoeuvre at the side of Laura Ashley as I dropped my wife off to pick up something for her Mum. I appealed the ticket thinking they were a bunch of chancers but I note in retrospect that their online appeal form has a check box for registered keeper or driver and I don't know which one was ticked. We recently had a reply to our appeal dismissing it and showing other pictures of our 'offence' and they put the charge up to £100.00. Are we able to send the following letter to get them off our backs? ' As Schedule 4 of the POFA 2012 has not been followed, then as registered keeper I am not liable for the charge. Address all further correspondence to the driver of the vehicle at the time of event. I am under no obligation to name the driver of the vehicle at the time of event. No further correspondence will be entered into. This has been sent with proof of postage. ' Get free proof of postage from post office and ignore all further begging letters you will receive.. Many thanks TB
  20. Hi All, Like many others on this forum, I've been having a lot of trouble with Harlands/CRS/X4L and wish for it to stop. I've been putting off posting here for a while and simply been following the advice given to everyone else by ignoring the threats from CRS and Harlands and replying in writing. I signed up for a 12-month contract on the 3rd November 2015, and after 12 months decided to cancel my direct debit on the 22nd November 2016 after fulfilling my 12-month obligation. Initially I ignored the letters from Harlands demanding payment, however after they threatened to pass my 'debt' of £171 onto CRS, I decided to reply with a letter to them explaining that I'd fulfilled my 12-month obligation but offered to pay the £9.99 to cover the cancellation period which I had missed, and to stop further demands otherwise they'd be reported to TS etc, etc. In the meantime, my 'debt' was passed onto CRS, and Harlands replied with a letter simply stating that they could not cancel the agreement as they were simply the direct debit company acting on their behalf and to get in touch with X4L directly. So I did just that, basically sending the same letter to X4L head offices, offering to pay the £9.99 but nothing more, and again to stop CRS/Harlands contacting my otherwise I'd report them to TS and the CMA. However, on Tuesday I received this response via email: I'm a bit confused by all of this as they just seem to be passing the buck onto one another, and I'm a bit confused as to what steps I should take next, as CRS have since begun Texting me and sending me Emails demanding I ring them. Anything I should say to X4L in response to this? Any advice would be GREATLY appreciated. Many thanks
  21. Not sure where to post this but I just had to show you the latest email from the US customs!!!!! or so they say U.S. Customs and Border Protection 1300 Pennsylvania Ave NW, Washington, DC 20229, United States. Urgent Attention: Beneficiary, I am Assistant Commissioner Kevin K. McAleenan head of Field Operations (OFO) of the U.S. Customs and Border Protection (CBP). We have just intercepted and confiscated two trunks at John F Kennedy International Airport in New York, NY 11430 coming from a foreign country. We crosschecked the content of the boxes and found it contained a total sum of $4.1 million dollars. With one of the trunks were documents with your name as the receiver of the money. As we progressed in our investigations of the Diplomat which accompanied the trunks into the United States we learned that he was to deliver these funds to your residence as payment of an inheritance/winning, which was due to you. Further checks on the consignment, we found out that the consignment paperwork lacked the PROOF OF OWNERSHIP CERTIFICATE AND LEGAL DELIVERY PERMIT CLEARANCE CERTIFICATE forms. We then confiscated both trunks and released the Diplomat. The trunks According to section 229 subsection 31 of the International, Commerce Regulators Code Enforcement Guidelines, your consignment lacks PROOF OF OWNERSHIP CERTIFICATE AND LEGAL DELIVERY PERMIT CLEARANCE CERTIFICATE from the joint team of Homeland Security and therefore you must contact us for direction on how to procure the two certificates, so that you can be relieved of the charges of evading tax which is a jail offense under section 12 subsection 441 of the Tax Code. We will also be asking the IRS to launch an investigation of money laundering if you do not follow our instructions. You are therefore required to contact me within 72 hours, at that point I will walk you through the process of clearing and claiming the money. Failure to comply may lead to your arrest, interrogation and/or you being prosecuted in the Court of Law for tax evasion and or money laundering. You are also advised not to contact any bank in Africa, Europe or banking institution. Yours in service, Kevin K. McAleenan Head of Field Operations (OFO), U.S. Customs and Border Protection (CBP) Goodness me I am rich!!!!!!!!!
  22. Hi all looking for some advice here as im really stressed out with Harlands and not good in these situations. I joined a local womans only gym last year, its not a normal Gym as the training nights are only on a Monday, Tuesday and Thursday at 7pm. I have confidence problems, servere anxiety and suffer panic attacks so i thought this womans only gym would be good for me. The first half of the year was ok, it was very quiet and i could cope, but recently the owner has taken on loads of new woman and i started having panic attacks and not being able to cope, i was hiding and had to stop going. This gym is £150 a month as you get nutrition plans etc ( I know its a lot of money, i was very stupid ) i went to my Doctor and got a letter saying i suffer from anxiety and unable to cope and have acquired medication and psychological help to help me cope and group situations trigger my anxiety. It says in Harlands Terms and Conditions: 14. Long term (over 3 month) illness or injury: This agreement may be cancelled in the event of an illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for 3 months or longer upon appropriate proof being provided. Which i have done, however i got an email back from Harlands saying: "Cancellations for medical reasons are only permissible upon the grounds of long-term medical incapacity. Such incapacity cannot be pre-existing and must prevent you from attending the gym." My condition is pre-exsisting but it does not state this in the Terms and Conditions at all, they have just added this 'pre-exsisting' part in the email to me. Can i use this against them? Also at the end of the email it also says "Your membership payments are required to be paid up to date irrespective of whether your request for cancellation proves to be successful." What should i do next? I cannot afford to pay £150 a month for a gym i cannot attend. My next payment comes out on the 4th April. Please can anyone help ~ L
  23. Evening, I'm unfortunately another one of those people who got involved with Carpenters solicitors before seeing the posts on here about them Was put through to them after a car accident that wasn't my fault after suffering a few bruises and a bit of a sore neck, decided a week later it wasn't worth pursuing for a personal injury claim as the bruises had almost gone and my health was back to normal, got my case for personal injury claim closed by them on the phone but now dreading them sending a huge bill through for their costs as I didn't have legal costs as part of my car insurance policy at the time, bit of a painful lesson on the way I'm guessing. Like a few other on here I did email them on a few matters but yet to receive a response.
  24. Hi guys, Following my recent situation, I've been reading your very informative forum, and thought I would ask for your help. In November 2016, I attempted to cancel my membership at Xercise4Less Glasgow online . Having worked in a bank, the first thing I did was cancel my direct debit to stop any further funds coming out. Although I'd completed the form, I now, in hindsight, realise my system must have crashed before it went through completely - and I take full responsibilty for this! I had also moved address, so did not recieve any correspondence from either the gym or Harlands. Fast forward to Wednesday 1st February: I recieve a text from Xercise4Less stating: 'Dear Member, Harlands have advised they will be sending your account to a third party debt collectors in 14 days. To settle with us please call 01132038602'. I rang straight away, explained the situation, and the Xercise4Less worker informed me that he would waive the fees and I had to make a 1 off payment of £64 to resolve the matter. We agreed that I would pay the amount this Friday - 10th - and that was that. Fast forward again to February 6th - I recieve a panicked phonecall from my mum, telling me a debt collection letter (dated Feb 2nd) arrived for me. Bear in mind this went to me home address in Northern Ireland - I don't know how they got those details. This letter was from CRS, and detailed that 'Our fees of £102.50 have been added. Therefore your account balance now stands at £162.49'. I rang Xercise4Less straight away to question why I had recieved this letter, when I had agreed upon a settlement with the gym already. The employee assured me that the payment on Friday (tomorrow) would end the matter and to ignore any further correspondence from CRS. Finally, today Thurs 9th, I recieved a text message from CRS saying they want to speak to me. Having read these forums, I have no intention whatsoever to respond to CRS/Harlands at all. Fingers crossed the matter is settled tomorrow, but I still have a very uneasy feeling about the entire scenario. Any tips or pointers will be greatly appreciated!!
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