I bought a salvage vehicle earlier this year. Repaired it. It was a cat. Then later on the car was reversed into by a tesco insured driver. My vehicle was taken away to the body shop while i had a courtesy vehicle. Two weeks later i was told that as my vehicle had been involved in a previous accident and the damage had not been fully repaired. My insurance company offerred me £100 as salvage and told me the vehicle would be a cat c. I asked for the engineers report which stated that the damage was similar to the damage the vehicle had sustained in a previous accident and that the vehicles value was £1000 plus the mileage quoted was incorrect as the car had only done 68000. The engineers reoprt stated that the milage was 83000. I told my own insurance company about this and they said chase tesco who will be able to handle this claim . I then contacted tesco who have sent me from pillar to post. I.e Wanting proof of repair, Where the repair happened, How much i paid etc. Where the parts came from etc. I got a letter of the garage who repaired it. over the 3 months i have been given the run around. Something i found out earlier this week. My vehicle has had a cat c marker placed on it by my own insurance company who will not remove it until tesco place their own category marker on it. MY company is ageas and the policy underwriters for the third party are ? youve guessed it Ageas. Tesco came back with a offer of £290 after their own engineer came out to inspect. Then after waiting for 2 weeks for this payment to arrive which i was going to reject. i phoned up only to be told that i claimed major damage to my car where as there was minor damage to it. So now it is being further investigated. What do i do ?

Hi My husbands van was crashed into and sustained damage down the drivers front side, the drivers door no longer opens The other driver admitted full responsibility immediately and gave me his details (company policy) The road was a unmarked country lane I notified my insurance once I got home and they advised that because we were both moving and the road was unmarked, it would likely result in a 50/50 result - despite me advising the other driver has took full responsibility. My husband is self employed and has to use the van for work everyday He is now facing: £100 excess for repair Loss of 9 years no claims He has asked for a courtesy van as he has one on his policy - but has been told there isn't a van available - what the hell does he do now? without a van he cant work! How do we proceed - it is our insurance that doesn't seem to want to help!

Hi i was burgled last week and amongst other things my wallet was stolen with £220 in , i am a self employed window cleaner and they have said they cannot pay out for the cash as i can not prove i had the money . can they do this or is there anything i can do as to me it is alot of money and can not afford to loose it , many thanks