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Dear Dell Customer care , On 27th May,2013 I bought a "DELL INSPIRON 5521 Base (Service Tag : xxxxxxxxxx , Express Service Code : xxxxxxxxxxxxxxx)" at Peterborough,United Kingdom . Unfortunately, your product has not performed well since the very beginning . I am disappointed because I had to replace my faulty hard disk within 4 month of purchasing the laptop . Now before completion of 1 year , the LCD screen has turned into white and I am not being able to see anything on the screen. I have already communicated the same to the customer support centre of Dell care . Please note, my Lap