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  1. ...y'll say you could have gone cheaper and of course not blindly signed a hire agreement type in Auxillis in our search top right and have a good read. lots of like threads here. like Auxillis Car Hire Costs Court Claim- ** RESOLVED - two insurers' solicitors settled out of court. no liability for me.** - Motor Insurance - Consumer Action Group pers i'd not be letting anyone raise a court claim in your name no.!!...
  2. ...You need to ask Auxillis about this and get them to confirm the exact position in writing. No point relying on online forum comments to confirm anything in this case. I agree with the way you are thinking on this and you need Auxillis to provide information in writing, so you can make a decision....
  3. ...a Law looses the court case? Can I still be covered by Credit Protection insurance provided by Auxillis which is for Auxillis customers and not for Principia Law clients? I would be very thankful if anyone can advise from their experience...
  4. ...easonably priced hire car for any days needed ? Unfortunately, now you have signed with Auxillis, they need to go down the court route to recover the credit hire costs. If you don't agree some way of legally pursuing the hire costs, then you will owe Auxillis the £5k and they may take you to Court. You need to resolve with Auxillis....
  5. ...I had a car accident and I was not at fault. Admiral who was my insurance provider referred me to Auxillis for a credit hire vehicle. I thought Auxillis was Admiral's branch and by simply trusting them signed Auxillis documents without carefully reading them. After my car was repaired I received a message from Auxillis that I have to sign a client agreement with Principia Law who is going to represent me in court as they could not recover charges from the third party. I was shocked when I called Admiral and they told me that after I signed an agreement with Auxillis it was nothing to do with them. I have paid insurance premium to ...
  6. ...if you type in auxillis is our search top right in the red banner you'll see this con over auxillis and supposed courtesy cars , but it's not its an HP agreement is well known here. 9/10 it's ends up with you fronting a court claim out of your own pocket for auxillis against the other parties insurance company that you don't stand a chance of ever winning for a claim against them for the excessive HP hire car costs you got scammed with. may i be frank that whomever told you looking at the circumstances of you incident that you'd ever win a claim and it not be 50/50 was wrong. you were in a narrow road in a ...
  7. ...ster has gotten into. Try this link to begin with https://www.consumeractiongroup.co.uk/search/?q=auxillis&quick=1 you will turn up some interesting stuff as well. It seems to me that there are big questions over a recommendation to somebody who is maybe just had an accident and rather vulnerable and which persuades them to rent a car at daily hundred pounds a day You definitely need to get back to us – and if possible your sister as well – to see what we can do....
  8. im just posting on behalf of my sister as im unsure what to advise to her, wondering if any one can help. My sister who's pregnant had a car accident January, she was driving her corsa and a van pulled out ( he was on her side of the road facing towards her) it was icy and she went to brake but skidded and collided with the van driver which in turn rebounded and hit a stationary car. she was traveling around 30-35 mph. her car was written off by goskippy who she is insured with, and AX have provided her with a courtesy car to get to and from work. AX have informed her that admiral, who are the van drivers insurance are refusing liability, and have called my sister to ask her if she can pay for it to be repaired. she has said no as she's due to go on maternity and money will be tight, the woman said she will inform her manager and call her back. she has rang me today, to say AX have called and want her to send in 3 months worth of bank statements to show that she cannot pay for the repair? she currently has third party with goskippy.. does this sound right? thanks
  9. ...Had a non fault accident, insurance company told me about auxillis so went with that option to avoid claiming on insurance... Repair cost was paid for no problems by other insurer, and otherside admitted fault. Hire costs of just over 1k has been disputed for a lengthy amount of time, as i say nearly 18 months from incident to case closure... Auxillis passed the case to their solicitors, who ive dealth with every step of the way who have tried to settle but no luck.. Had to supply copies of documents, including bank statements, do a statement of truth yet all of this still led to court hearing, ...
  10. ...y email. Not surprisingly, after two and a half years of hassle with this lot, when I see the word 'Auxillis' in my email inbox, my heart sinks. Please - stop sending notifications, or unsubscribe me. I never want to see or hear their name again. Thanks....
  11. ...might be best to update your existing thread since september when yoyu last posted.. Auxillis....again !!!! - Motor Insurance - Consumer Action Group so we can help you?...
  12. ...me many sleepless nights thereafter, two hundred quid on a solicitor to check out Principia's (Auxillis's solicitors) and recurring nightmares over this last two years, as emails would drop into my inbox randomly, often in the middle of the night or at weekends. I never dealt with the same person twice, every contact with them resulted in confusion. Even as recently as three weeks ago, I was asked to sign a witness statement, scan it and attach it as an email to them. I did so, and requested confirmation that they'd received it. Nothing. A week or so later, another email, requesting the same ...
  13. ...similar to the experience my wife is having after an accident in June 2019. Diamond referred her to Auxillis for a "hire car" and all seemed rosy. Now my Wife is apparently taking the other driver and insurance company to court. We've just had to submit financial statements and pay slips to prove she couldn't have afforded to hire a car herself for the 21 days it took for the repair to be completed. Fortunately, the car was no better than ours (Vauxhall Grandland for our C Max, which felt like a downgrade) but it is unnerving and time consuming, especially as we need to find 6 months of statements from over a year ago. ...
  14. ...Hello all, also in the same boat as you with auxillis and car hire costs being disputed by the At-fault drivers insurance company (Aviva). Husband received his court date this week. The court date is for early March 2021. So 5.5 months notice. The accident took place at Easter 2019. it is quite nerve racking and although we have been assured that the policy means we are not liable for any costs should the court fail, it is still a worrying time. We have provided all the bank statements etc and because we had a small amount of money in the bank (couple of thousand) we are worried they will say that this was enough to spend on a replac...
  15. ...ter this. Coincidentally, a friend of mine is also involved in a claim being pursued by Auxillis. His is for well over six thousand pounds and in his case, it appears liability for the accident - previously apparently admitted - is now being denied by the other party. That could get tricky - but I'm keeping out of it....
  16. Erm I wouldnt say im having problems, im just concerned of how much notice i will get when a court hearing date is given
  17. ... 0% liability for the hire car and 0% liability for the legal costs of hiring a Solicitors, then if Auxillis confirm this in writing to you, then yes sign the document, so the Solicitors can be instructed. You have stated that they told you that you have an Insurance policy which will pay the hire car costs, if the third party insurer does not pay. Get this confirmed in writing. You need Auxillis to confirm in writing in very clear language so there can be no misunderstanding. If Auxillis confirm the information in writing to your satisfaction, the yes agree to the legal actions required. if you don't agree to the leg...
  18. ...ent 4 years ago. The credit hire is basically your agreement to be provided with a hire car and if Auxillis could not recover any of the cost of the hire, you would be responsible for the amount left owing. So far your claim has been settled, apart from this car hire. What you need Auxillis to confirm in writing is exactly what the situation is with the Car Hire, was this a credit hire arrangement and why you were not given clear information about the arrangement. Ask what reasons the third party Insurers given for not paying for the Car Hire and why they are asking you to hire a Solicitors they are instructing and...
  19. ...You are right to come here and about this. Search this forum for Auxillis. I think we have had one or two reports of people being asked to sign documents which turn out to be credit agreements. I would refuse to sign anything with Auxillis. How did they get your details in respect of an event which happened four years ago. I think you should ask them on what basis they think that you are obliged to sign anything or enter into any agreement with them. Come back here and let us know...
  20. ... received advice from that solicitor. Her advice was unequivocal: co-operate with Principia, Auxillis's solicitors. I later mentioned to her that I believed, at that time, that the dates of the hire were incorrect. Her response was what I would describe as a typical solicitor's "mmmm...." which I took to mean "don't mention it." The Co-op are not involved; Auxillis's contract is with me, and I agreed (unwittingly) to their terms of business when I put my signature to those eight pages of microscopic print on my drive, in the rain, in desperate need of, but devoid of transport and with the delivery driver ...
  21. ... let the co-op and axa his insurance co. battle it out themselves. the co-op shouldn't use Auxillis as they well know there are 1000's of bad reports about them everywhere inc here on cag. his past misdemeanours and what you think of the insurance industry are immaterial....
  22. ...Correction to hire period: Auxillis are claiming 20 days. My previous recollection was 9 days. Frankly I'm not bothered which it is - I just want it settled and off my mind. No doubt that's what both Auxillis and Principia are relying on....
  23. ...From Principia, the solicitors acting for Auxillis. I've requested that the case be transferred to Huddersfield County Court. I don't know if that request can be granted - but am I supposed to travel twenty five miles on public transport at my age (sixty seven) putting myself at serious risk of infection? By the way - it's a credit hire agreement. If you're confused - go to the original post - it explains the situation. I was placed into the hands of these sharks by the Co-op - my comprehensive insurers - after my car was written off whilst parked. A top of the range c...
  24. ...ed court proceedings, and if so have you seen a copy? The terms of your agreement with Auxillis will state that you have to cooperate with their nominated lawyers (Principia) and will inevitably reserve a right to pursue you for hire charges if you don’t cooperate. Principia will plough on regardless and I suggest that you don’t voluntarily keep yourself in the dark as to what they’re up to and what they’re saying on your behalf (if they have issued proceedings it will be in your name and you will be the Claimant in the case!). The last thing you want is to suddenly find you’re being asked to sign ...
  25. ...anies and it turns out to be credit agreements for the hire of "courtesy cars". Normally it is with Auxillis....
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