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  1. ...Had a letter from Palmer Biggs accusing my company of selling counterfeit goods. They are authorised goods. What should I do....
  2. I've read a lot on here about to ignore this company's letters so have been doing. I bought 3 retro liverpool football tops on a car boot sale and sold them on ebay hoping to make a profit as they was only £15 each. This company purchased one and tested it and its counterfeit and trademark infringement they say, they sent me a letter saying they are acting on behalf of Liverpool fc and wanting me to sign documents and provide info on where I imported the tops from, a copy of all text and email correspondence with my supplier, what ports they were being delivered to etc , as though I was running a major counterfeit import business(I wasn't) They provided a print off of my 3 ebay listings of these shirts and pictures of the purchased top. And are demanding £1200, all my profits and that I send them any other stock I hold to destroy. I've ignored them upto now but they just sent a hand delivered letter demanding I respond within 7 days to stop the case escalating, should I continue to ignore? Thanks in advance
  3. ...western digital technologies had reported the item. I today have received a letter from Palmer Biggs saying their client is Sandisk and demanding I pay them £1100 for a listing of a counterfeit SD card which they purchased on 18th feb and tested. I can’t establish whether they are legitimately acting on behalf of sandisk or not because of the date they purchased and the date western reported it to eBay. Can anyone shed any light? I’ve seen a lot of old threads for the same issue, but I’m still a little worried...
  4. ...Quite a few posts to this site re Palmer Biggs https://www.consumeractiongroup.co.uk/search/?q=Palmer Biggs&quick=1&type=forums_topic&nodes=190 Your choice. Ignore as dx suggest. Or find out why they believe you are selling fake goods. Don't think you can go to the SRA, as you are not a client of Palmer Biggs/...
  5. We have received a letter from a solicitors, stating that the goods we've been selling infringe the brands trademark. We are very careful with the brands we stock and normally send them off to be authenticated by a third party. We send them detailed pictures of the watches mechanism and markings. Every time the watches have been returned as authentic. The solicitors state that the serial numbers are a different structure than that of a real watch. They have come to the conclusion that the watches are not real. Furthrmore, they have included a signed statement from a brand analyst confirming this statement. I find it odd that they have not inspected the mechanics of the watch. Furthermore, they have sent me an invoice for costs totalling £1,400 and require me to send all our goods to them, otherwise they will start issuing legal proceedings against us. Any help would be greatly appreciated Thanks in advance
  6. Hi, I have received a letter from solicitors regarding 8 metres of fabric that I sold on eBay and Etsy claiming that I import and sell counterfeit products. I bought this fabric online to make curtains and then changed my mind and decided to sell them myself... They're asking for over £2,000 and the total selling price of the fabric was £250... I don't know what to do! Any help would be much appreciated. Thank you
  7. ...Hi, I have read numerous threads on the firm Palmer Biggs Legal, but still unsure what to do or how to proceed with a response as their tactics seem quiet forceful and also unreasonable with regards to costs asked for etc. I run a very small, loss making Ltd company, which specialise in aftermarket parts for BMW. The site is of our own design however as we specialise in the BMW brand, we did use a resemblance of the BMW logo as a favicon for example in our URL, an some of our replacement parts are supplied with separate BMW logos as they are required to complete the look of the complex replacement part. They claim as...
  8. ...Hi, ive had a request/letter from Palmers Bigg. Any idea on how to proceed? they say their client have ‘tested’ the product however on closer inspection, their picture is an enlarged picture of my eBay image and not a tested unit, resulting in them not being truthful on the letter. are they just after my money and stock as I’ve seen loads of other cases but unsure what to do. Help?...
  9. Hello, I need some help, I am in the same problem you were in and must reply soon (according to them). How did you go about it all? How did you start to contact them? What did you say to them? If you can help me I would be extremely gracious. Regards, B.
  10. ...Hi, I have read numerous threads on the firm Palmer Biggs Legal, but still unsure what to do or how to proceed with a response as their tactics seem quiet forceful and also unreasonable with regards to costs asked for etc. I run a very small, loss making Ltd company, which specialise in aftermarket parts for BMW. The site is of our own design however as we specialise in the BMW brand, we did use a resemblance of the BMW logo as a favicon for example in our URL, an some of our replacement parts are supplied with separate BMW logos as they are required to complete the look of the complex replacement part. They claim as the pho...
  11. ...Hi I am hoping for some outcome advice as to people that have had dealing with Palmer Biggs legal ,after receiving my first bundle of papers from them earlier this year and more recently a draft court claim form that related to a large German based car company and their intellectual property rights , A Google search of them for advice led me to this site and I have found many interesting threads relating to people who found them selves in very similar situations to the one I am in with Palmer Biggs (it also seems that PB have been successful in having lots of other search results withdrawn from Google results ) ...
  12. ...ave been selling items on ebay relating to BMW and MINI and recently received no end of papers form Palmer Biggs Legal stating that they demand I sign some forms, send them any items i have relating to BMW and Mini, Agree to pay them £1000 towards legals costs and a share of the profits. Of course I first panicked. I removed any items i had on ebay and sent them some of the items i had. I did not sign the forms. The sent another letter demanding i sign but i did not. I emailed them to say that they are being heavy handed and simply had to ask ebay to remove the items, which they did not. I said that I would pay them £250 and thats...
  13. ...e same problem now. I sold some ps3 controllers on Ebay and got the letter from Palmer Biggs last week, with all the feedbacks from ebay and a picture of the product (saying they bought it from one of my customer), claimed me to pay their solicitor fee (£1000), and also the certain amount of the profit, stop to sell, etc. I got these products from China and paid the supplier via paypal, I have all the invoices and funny thing is after I got the letter from Palmer bigs, I have asked the supplier if they are faked, and the supplier replied me via email say yes...
  14. Hi all, New to this site expressly because hubby's business has received 'the package' today - like Dempsey40, in relation to Mini / BMW and asking £1000. Your comments have so far proved invaluable. Any updates please?
  15. ... guys ,my name is Bart im selling on ebay designer clothing. Last friday i get letter from Palmer Biggs to pay £1,000 for selling fake superdry and using superdry word in my listing. Thing is this is authentic Superdry and i have all paperwork from biggest UK stock clearance company. I confirm in Superdry shop t-shirt are 100% real. I little bit panic now because i'm not English, don't speak English very well, but i have two shop on ebay and selling lot. Should I pay to this company £1,000 plus sign all papers about my sales, suppliers, and commit to not use Superdry super dry etc in my shops. I don't know what ...
  16. ... of dealing with it. I have done reasonable amount of research into legal cases involving this Palmer Biggs and Ebay however no one have confirmed of the outcome after ignoring the letter. Anyone have any new updates?...
  17. ...out. You can safely ignore or write back refuting the allegation. I should imagine that Palmer Biggs have received information from whoever owns the Hugo Boss brand rights to sell watches in the UK, that your company has sold watches which are fake. Has your company received any customer complaints that the Hugo Boss watches sold are not authentic ?...
  18. ...’t own the licence for the watches they sold the right to a watch company. When asking for Palmer Biggs authority to act for said brand they produce nothing I want to get a case file together and go to sars are they notorious...
  19. ...ied your business with fake goods ? This has been fed back to Hugo Boss and they have passed it to Palmer Biggs ?...
  20. Hi. @ morisleilei I'm in the same boat like yours, got a pile of papers from them a week ago, but i haven't contacted as yet so kind of ignoring them. Could you please update what action you took or any advice? Thanks in advance Regards Stelo
  21. Hi guys, Received a registered post with piles of papers from this same solicitor PM Legal, demanding 1000 pounds + compensation, in the same situation as Dempsey40. Can anyone received same letters update any outcome or solution? Thanks!
  22. Hi New to this thread, received the same letter haven't signed anything yet. Please can people update as and when things happen and will do the same. Also @ Tom what was the final settlement agreed as solicitors fees seem extreme. Thanks
  23. Hi ya I'm new on this and am actively following above thread as it's happening to me too with these solicitors. The difference is that I have ignored them and someone turned up at my door (not them, but I believe they are from the Court...probably a messenger) .Anyone had this experience before?
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