I have since found out that i was actually just turned 18 (damn!!) They have said that they won't entertain giving me a refund for my PPI. I told them to check their records to prove that I had called them on several occasions to ask them to cancel the PPi and even went into store and was still told I could not do this. They have said they don't keep records dating back to 2003 and that there are no notes on their system regarding this!! (surely that's not my fault!!) What should I do now? I have paid in excess of about £1500 which I could have cancelled, it worked out around £44 per month!!

Thank you

My typing mistake. The letter stated they wouldn't refund me my PPI, I think it's disgusting how they can just take you're money, they have taken like £1600 which takes me over 2 months to earn.

I took out a loan in Sep 03 and settled it May 06. I rang up on numerous occasions requesting to cancel my PPI but was told as the time had elapsed 30 days this was not possible. I sent them a letter requesting a full refund as I was mis sold the insurance (told i would not get the loan unless I took the PPI policy out, was only 17 at the time) also there is no breakdown or summary of charges in my terms and conditions of the loan. They sent a letter back stating that I could have had the policy refunded and that there memer of staff had made a mistake telling me othrwise (but they are still refusing to pay me it back even though it's there mistake). I have worked out that I have paid over £1500 in PPI. So what do I do now? Do I send another letter threatening to take it up with the Ombudsman, if not what is the next move, is there anythign I can do? Please help.

I stupidly took out a loan for a boyfriend in 2003 who is now my ex. He has been paying me the payments now and again so I decided to pay off the loan with my credit card as it was at a lower apr, Barclays were charging me 15.9%. My ex has now said he wants to know how much is outstanding and wants this sending to him in post, Barclays won't provide me with an early settlement loan letter or a copy of the one which I have lost now. Does anyone have a copy of what they write in the letter? Please help, I want this paying off asap. Thanks