Hi, We have a problem.. We moved into our rented property on the 6th February 2006 and since then we have never recieved a water bill. We have tried calling on several occasions and asking for a bill and asking to have a Direct Debit set up but there alwasy seems to be a problem with our account. Every single time someone has said they will sort it and call us back to set up a DD but they never do. I know it seems odd to want to pay a bill but i am sure if we don't do it soon we are going to get landed with a massive bill that we won't be able to afford to pay. I have been told that if they don't bill you after 1 year they can't claim it back from you - is this true? Is there any way i can get some help and start to pay this? Thanks Jenny