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About splendiferous

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  1. And furthermore, the Royal Mail have defrauded ME and every other customer of theirs, by failing to honour the 'insurance' they offer. I've had numerous other items go missing (i.e. get stolen) and when I send off a claim form, I have about a 33% chance of ever hearing about it again. Thankfully in most of those cases, the items were only about £20 each. But just think how many items are being STOLEN every day by our 'Royal' mail service's employees, and what percentage are not compensated for. I paid the extra for the insurance. I didn't receive the amount I insured the items for. I could have just as easily produced some sort of fake documentation (or real documentation) to say I'd bought them at £45 each and paid £2.00 postage. Next time I will do so. It's easy to edit the screen of an Ebay auction, just download it, search for the amounts you want to change, and change them, then print it out. But I didn't do this, I was foolishly honest - I thought the Royal Mail would understand plain English and refund me the MARKET VALUE I paid for the items. Really Buzby, this idea that I am some kind of master criminal is ridiculous. How many half bricks does one have to send before one goes missing, in order for it to be a money making venture? That's anecdotal evidence, and irrelevant.
  2. I agree. Ebay is now full of nothing but Chinese sellers (I think they get to list for free or something ridiculous like that) and it's almost impossible to find UK sellers for some items, not unless you don't mind sifting your way through literally scores of Chinese sellers' items first.
  3. Pardon me? How do you know I didn't contact C&E? Who lost out the most here? Me - who lost over £400 due to the Royal Mail worming their way out of their insurance agreement, or C&E? I didn't even think about the customs charges when I bought the items on Ebay, so I therefore wasn't TRYING to do anything illegal, even if I did so, by default. You make out that Ebay has somehow lost out because of the 'evil' seller, and because of me! That's a laugh! Everybody here surely knows how much Ebay make in profits every year, and how absolutely atrocious their customer service is, and how they DON'T LISTEN to their customers when they complain about people breaking their rules, just like this case!
  4. It wasn't really up to me... Ebay members in their thousands (probably tens if not hundreds of thousands) have complained to Ebay about it, to try to get them to ban sellers who do it. They did nothing about it, and that's why almost all of the Chinese sellers inflate P&P charges. Ebay has nothing to do with it! It's the Royal Mail who refused to refund me the value of the goods. The VALUE of the goods is the MARKET value. I proved beyond all doubt that they were worth at least £40 each, yet the Royal Mail didn't refund me this amount. You're quite right to put 'carriage' in quotes, because it's exactly that: carriage in name only. Clearly! A 250g item doesn't cost £40 to send from Hong Kong, and ten of them certainly don't cost £400 to send! Why? Has anybody ever tried it?
  5. Well, I wasn't even aware I was taking a risk when I bought them. I didn't realise it was illegal (as there were literally thousands of such transactions taking place on Ebay every single day). I just thought it was 'just the way things were', until Ebay finally got round to listening to their customers and acting on their wishes. (And that can take a LONG time...) Anyway, I won't ever do it again, in fact I'm not going to buy anything from Ebay that comes from China or Hong Kong ever again, I'd rather buy from a U.K. seller and get it within a couple of days anyway.
  6. The problem is that EVERY Chinese and Hong Kong seller did this at the time, Ebay have now stopped them from doing it, but I wasn't actually trying to con Ebay out of anything - they created the problem by refusing to listen to customers' complaints about this. Ebay can hardly complain at ME about their refusal to police their own site, when tens of thousands of buyers have been complaining about it for years... I didn't actually even think about the import duty - I wasn't setting out to defraud anybody. I didn't expect the Royal Mail to support the seller's practices - his part in this is irrelevant to my claim with the Royal Mail. The contract I entered into with them was for them to insure my goods for their value. You surely realise that probably millions of such transactions have gone through on Ebay before they finally got their act together and stopped sellers from doing it? The forums were full of customers complaining about this practice, for years, and they did nothing about it. You seem to think that the whole reason behind me buying these items was to defraud customs and excise, when actually that had nothing to do with it - nobody else was selling them at a 'normal' price with realistic postage charges.
  7. Thanks for confirming that for me, I was bit worried as I could imagine thousands of people all claiming back their fines! The library would collapse! And you're absolute right, nobody would ever bring their books back until they were sent a bill for the cost of the book, if they weren't charged fines.
  8. Hi everybody, to cut a long story short, I bought some 4GB MP3 players from somebody on Ebay, who is in Hong Kong. He charged about £40 postage and the bids started at 99p, and the average cost of each player was £3.00 plus the £40 postage. I bought a lot of these items (about 25), knowing that the £40 postage was really the cost of the item, as 99% of Chinese and Hong Kong sellers used to do this on Ebay, as they only pay fees on the final value of the item, i.e. they only pay fees on £3.00, instead of on the £40.00. Anyway, they arrived and all turned out to be faulty - they weren't 4GB, they were 2GB ones that, if you copied over more than 2GB of files, then corrupted the files and became unusable, as you can't format the solid state memory to fix the problem. So I contacted Paypal and they froze my payment to the seller (thank god), and the seller agreed to give me a full refund. I then sent them back in three parcels, as I could only get insurance up to £500 per parcel via Royal Mail, and other services from other companies were about £80 - £100 for the lot of 25 players, whereas the Post Office was about £9 per parcel of 8 or 9, IIRC. Two of the parcels reached the seller fine, the final one went missing. It had nine or ten players in it. He finally agreed to refund me the amount I paid for the ones that he had received, including the 'postage' cost of £40 each, thus reflecting the true value of the items. But when I claimed for the missing parcel, I sent the printouts of the Ebay auctions, and fully explained that the VALUE of the items, which I insured for £500, was £40 or more EACH, not the £3.00 average that the final bid was. The Royal Mail eventually sent me back a cheque (after two months!) for £75 odd pounds, claiming that since I had only paid £3.00 each (or something like that) per item, they couldn't take the obviously inflated postage costs into account. I sent back the cheque with another letter explaining that the value of the items was the cost of the final bid PLUS the majority of the 'postage' costs, as the cost to send them to me from Hong Kong was only about £40.00, according to the stamps on the box they arrived in. Therefore the REST of the money I paid was obviously the VALUE of the items. I also sent them quotes from manufacturers of the same MP4 players (or very similar ones) showing them the current market price (which I also stated was less than it was three months ago, when they were 'lost'). They sent me back the cheque and said there was nothing they could do. I then wrote to Postwatch. Who then wrote back saying unfortunately there was nothing THEY could do either, as the 'value' of the item was the 'price I paid'! I'm sure there are lots of people here who have brought items on Ebay from abroad, and knowingly paid inflated postage costs because the item's final bid price was so low. What can I do? Can I sue the Royal Mail, as the items' value clearly WAS £40 each, and I think I did more than enough to prove this?
  9. Hi everybody, I was wondering if the punitive charges principle applied to library fines? I only ask because I work part time in a library and one of the staff there told me that they can take a thousand pounds per week in fines - this would be very interesting if people were able to claim back most of them using the same principles as have been used for bank charges.
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