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rob123

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  1. Hello, good luck with your claim against the A&L. I have had my bank charges refunded I hope your wife has hers too. Robert
  2. Following my letter to the A&L asking for the charges they levied on my account to be refunded, today they sent me a letter stating they have reconsidered my situation and agreed to refund 25 pence of the remaining £25 charge (originally £50.09p). On checking my current account I noticed they have refunded me £25 leaving only a 9 pence interest charge for my unforseen overdraught. Many thanks to the CAG and all the people who kindly offered advice and support. I will be making a donatation to the CAG in gratitude. Best wishes and good luck to all who have been ripped off by these banks Robert
  3. Thank you Tony for the advice. Today I have written to the A&L using the standard letter requesting my money back. I will keep my fingers crossed they will refund me. Robert
  4. Many thanks for all your advice I will write to them and see what they have to say. Rob
  5. I have banked with National Giro (A&L) for more than 30 years and do not recall ever going overdrawn. I exist on a very small disability pension only and do not claim any social security. I manage somehow to keep to my £205 per month budget. Last month an unexpected debit made me go £13 overdrawn on my current account. The A&L levied bank charges of £50 plus 9 pence interest (my total weekly income). As you can imagine I had a very restricted and cold Christmas. I complained to my bank that these charges were excessive and punitve and asked for them to be refunded. Today they refunded £25, but are insiting they will not refund all their charges. Would it be worth writing to the bank asking them to reconsider the matter as I do not think I can afford to make a claim through the courts due to my low income. Robert
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