HELP WHERE IS THIS BOTTOM LEFT START A NEW THREAD THING? IDESPERATELY NEED TO ASK A QUESTION.SENT MY LETTER ASKING FOR MY CHARGES BACK WITH A SCHEDULE OF CHARGES ON 14TH MARCH........20 DAYS AGO. HAVE NO DEFAULT NOTICE TO DEAL WITH. LAST PARAGRAPH IN THE LBA= SUBMITTING COMPLAINT TO OFT ABOUT CONSUMER CREDIT ACT 1974 etc etc, DOE THIS REFER TO DEFAULT NOTICE? SHOULD I DELETE THIS?

Hi, Angelfish here. I probably need more help than most as I'm not very computer literate let alone internet capable. I need help!!! Natwest have sent me my 6yrs of accounts. I'm searching the site for what to do next.I don't want to get it wrong.Don't know if my next step should be to buy the book???Money is scarce.I would v much appreciate someone talking me thru this.

Hi,my name is angelfish. I've just joined and am feeling a bit nervous about sending the first letter to my bank, Natwest, asking for details of my acvcount. they took £100 from my account this week. Just wanted to say hello. Heard about you on TV, but was persuaded to take action by Mr Sshh. Have spent hours working out how to use the site!!! If nothing else, I can now find my was round the internet!