I have only just found this website and I am very pleased that I did. I have been using the penalty charges.co.uk website after a friend used this website to get all his charges back from Halifax £970. As soon as he commenced court proceedings they paid out. From reading all the Barclays stories it doesnt look like I am going to be that lucky. So far I have been offered £560 of the £1175 I am owed I rejected this offer and they did not make another so I went on line and registered a case against them on 19/12/06 and it will be deemed served on the 7th January but I understand it will be the Monday. I didnt claim for the interest because I thought it was more complicated than it actually is - seems a bit daft now but never mind. When I sent my first letter asking for the £1175 I sent the bank a breakdown of charges but I have been reading on the other threads that some people have sent this to the courts also. Should I do this now or wait until I receive the allocation questionnaire?