Hi in 2004 my wife bought a car on finance worth 8,000. The vehicle was stolen two years later and was burnt out. At the time we took additional gap insurance out on it. The insurance paid out to the finance company the book value of the vehicle which then apparently left a shortfall in the finance. Expecting the gap insurance to kick in we were horrified to find that it didn't cover all the finacial costs of the vehicle and left us still owing 4,000. We refused to pay and asked for information relating to the gap insurance to be forwarded to us. In the meantime the vehicle financers...online finance....when to Nottingham County Court and got an order placed on our home that if we sold the home we had to pay this outstanding amount. We contacted the court and asked why we hadn't be contacted to provide a defence to this. They claimed information was sent to us. In January of this year I contacted MS Portfolio who apparently are holding the debt to request copies of the orginal CCA that i have been trying to get hold of now for 4 years. They said they would forward this information to us. Two days ago a bailiff from Warrington County Court has turned up at our address to serve papers on us in relation to this debt.....as apparently it is now with Mortimer Clarke.....HELP!!!!!!!!!!....what do we do next?