Congrats.Well done.

Hi valhala, You will most probably receive a letter saying you are not entitled to a refund but keep an eye on your account and you will be paid.I also received a refund of charges pending so you might get that back as well. Keep the faith.

Hi everyone, Received two letters from Nationwide dated 17th April from different departments saying they couldn't agree to charges being refunded.On the 19th April the amount of my claim was paid into my account.£3500.They have also cancelled pending charges to my account to the sum of £288. I received a letter dated 18th with their version of the charges breakdown. They did state that if I didn't comply with the terms and conditions they would close the account. I contacted Northhampton Court and asked them to remove the case as I had received payment. I have now received a letter dated 18th April but posted on 23rd April that the case has been transferred to my local court with the allocation questionaire dispensed with. Has anyone else had this and if so did you contact Northampton or their local court?

hi rorksdrift Congratulations on your offer from first direct.In my case I received the standard go away letters and no response to my lBA at all from NW.

hi banksgonemad, My claim must have been served at the same time as yours.The 28 days are up today ignoring the bank holiday.It seems NW like to play a waiting game when its money they owe you.

The 28 days for my claim are up today ignoring the Bank holiday.I have not heard a thing either.Perhaps its due to hopefully a big backlog.

Hi Eden, Best of luck.I have entered my claim by MCOL so if I can be of any help feel free. Read lots of threads.THere is a wealth of information on this site and plenty of help..

Hi Tractor girl, I couldnt find one but if you click on sb8 "Letter to defendants Solicitor "from yesterday there is an example there.

Hi Tractorgirl, Send a copy to Mr.Bacon (see contact details for full address) when you receive an acknowledgement letter that your claim has been received by NW.

Megellan, I don't know wether you sent it recorded delivery but if you do you can track the receipt date on the royal mail web site.

Hi Tractor Girl, In my case I received a letter from MCOL stating acknowledgement by nationwide and that they are contesting the claim.This gives them 28 days to form a defence.In other threads the average time to be paid out is approx.21 days.Have you sent a copy of your charges to Mr.Bacon as well?You should do this when you receive the acknowledgement.Mark all correspondence with your claim number.Good luck.

Hi, I think you will find that if you have already stated in the main section you are claiming the 8% you click the box stating you are claiming interest but do not use the popup.It only repeats what you have stated. I added everything together.

Hi Janinem, I am at the same stage as you and have received the same acknowledgement of service.I think the reply by Wobbles is found to be similar to other cases.

Hi, I have just sent my claim to Mr.Bacon and i put at the end of the letter that I do not require my account to be closed.So I am waiting to see what happens.It would be wise to open a parachute account just in case.lol

Following Nationwide ignoring my LBA (Letter before action) allowing the requisite minimum 14 days I have filed my claim with MCOL (Money Claim on Line) paid £120 as claim is now nearly 4K with interest.Have posted copies of spreadsheets including 8% interest to the Court Manager.Will follow up with a copy to Mr.Bacon now I have notification the claim has been issued.