The last letter that i sent to the bank was the one offering them a lower settlement, i received a couple of replies telling me they were investigating the issue and they would be in touch. I haven't heard from them for about 3 maybe 4 weeks now. Do i just wait for them to contact me? Do i write to them asking them to respond? Do i send copies of all the letters that i have sent & received and ask them to respond or do i just start court proceedings?
Has any one else been in this situation? If so what has the outcome been?