PLEASE BE CAREFUL, I have been talking to CCCS about making a full and final settlement (10% of £45,000) for my mum and dad. They said get everthing in writing (including the fact that: "they will not pursue the debt any longer and no other company will either").

Hi, I know a little about pricing law as I work for Currys which ownes Dixon's. No if a price is advertised in a shop legally they don't have to sell it at that price but if the transaction has gone through it is a legally binding contract. I don't know if the same applys online but this is true in shops.

Hiki, I actually work for Currys (Sorry!). I think I know what has happend. When a customer has been accepted the system (eclipse) prints out 3 sheets for you and one of the store managers to sign. One for you, One for the store and One they send of to HFC. I would think that the one that was sent to HFC got lost some how. (Probably incompertance). Now under eclipse they have a system in store called reporting. This can bring up all details of your receipt and your payment method. What I would do is to pop into the branch you bought it and ask for a copy. Photocopy it and then send it to HFC and Curry's customer service address which is on one of the red leaflets we give out (If you ask them for the red receipt leaflet they should know what you mean). Hopefully someone will own up to their responsablity and they will redo the credit for you. As for the TV making the buzzing sound. I'll be honest with you if its under 21 days old and you can prove that it is fault instore then they will accept it back and get you another one or refund the credit. But if its over 21 days old then their will be absorlutly no point in bring it back into store as they will have to send an engineer out to your house to look at it. If you were to try to bring it back and demand a refund/exchange they will not do it. This is because like you Curry's unfortunatly have rights and one of those rights is to repair items within an acceptable time frame which I believe is 28 days. Also because this is a TV and not classed as an essential item under law their will be no point in demanding a tempary TV. If they haven't completed repairs or are waiting for parts and the time frame elapses then you can going to your local branch or phone the helpline numbers up and get something called an uplift no. This no. is permission from the manufacture to exchange your TV. + Just for your knowledge if they do repair the TV they have up to 3 times to come out for the same fault before they will exchange it. I know this is a lot of information but although I work for Curry all this information is inparsial and correct to the best of my knowledge. Hope it helps

Hi, I actually work for Currys (Sorry!). I think I know what has happend. When a customer has been accepted the system (eclipse) prints out 3 sheets for you and one of the store managers to sign. One for you, One for the store and One they send of to HFC. I would think that the one that was sent to HFC got lost some how. (Probably incompertance). Now under eclipse they have a system in store called reporting. This can bring up all details of your receipt and your payment method. What I would do is to pop into the branch you bought it and ask for a copy. Photocopy it and then send it to HFC and Curry's customer service address which is on one of the red leaflets we give out (If you ask them for the red receipt leaflet they should know what you mean). Hopefully someone will own up to their responsablity and they will redo the credit for you. As for the TV making the buzzing sound. I'll be honest with you if its under 21 days old and you can prove that it is fault instore then they will accept it back and get you another one or refund the credit. But if its over 21 days old then their will be absorlutly no point in bring it back into store as they will have to send an engineer out to your house to look at it. If you were to try to bring it back and demand a refund/exchange they will not do it. This is because like you Curry's unfortunatly have rights and one of those rights is to repair items within an acceptable time frame which I believe is 28 days. Also because this is a TV and not classed as an essential item under law their will be no point in demanding a tempary TV. If they haven't completed repairs or are waiting for parts and the time frame elapses then you can going to your local branch or phone the helpline numbers up and get something called an uplift no. This no. is permission from the manufacture to exchange your TV. + Just for your knowledge if they do repair the TV they have up to 3 times to come out for the same fault before they will exchange it. I know this is a lot of information but although I work for Curry all this information is inparsial and correct to the best of my knowledge. Hope it helps

CoverPlan = 6 weeks whateverhappends product support = 21 Days.

I work for Currys (Sorry!). It's their mistake and I don't think they were meaning to send your TV back to you. Also under your cover plan depending on which one you have you they have a limited time to repair it before writing it off so if you have passed that date when the letter was sent you demand that they write you old TV off anyway and they would have to do it becasue it is your contract. CoverPlan 6W

Getting back your overdraft charges: Lloydstsb

Please visit Getting back your overdraft charges: Lloydstsb just for my store so far in my battle with Lloydstsb over illegal charges.

My God! A claim for £10,000! is that just overdraft charges/DD Charges or what. I thought that my claim for £2790 was a lot of money. From what I have read here and at Best credit cards, cheap mortgages, personal loans, savings accounts, house & car insurance - The Motley Fool UK you need to send a first letter to LLoydstsb asking for the money back (a template can be found at fool's website). They will then say no and referr you to the finansial obminsman (THIS IS WHERE I AM AT CURRENTLY). Then you need to send a letter before action (again there's a template for that) In which case they may say no (Court)/Offer you a partial refund (letter back requesting a full refund)/or a FULL REFUND!!!

Hi, I am new to this site but I have been a member of Best credit cards, cheap mortgages, personal loans, savings accounts, house & car insurance - The Motley Fool UK for about 4 months. Every bit of information there says that you shouldn't settle and that if they have given you an offer it proves that they are in the wrong. I myself have had an overdraft of £1500 with Lloydstsb and have been charges £2798 in overdraft charges. So I personally will not stop until they give me back every penny of this and that includes if they make me an offer. Stick to your guns.