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About grimbo

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  1. As I addressed my letter to my branch got letter today saying it is being passed to the Customer Relations department who will contact me shortly with a full responce. Should I give them any extra time to compile a responce or just wait the 14 days from my first letter? G
  2. Hi, I already had contacted the Halifax with regards to obtaining copies of my statements before I joined the site. I contacted them by phone, paid £5 and my statements arrived 8 days later. My statements provided interesting reading as it showed I had been charged "interest debited" on certain months even though my account had been in credit for months?? I sent the preliminary approach letter yesterday but was unsure if I did the right thing at this point as I have not gone through the DPA letter stage. Can anyone please tell me if this will cause complications?
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