Will asking to see it admit the debt? What kind of letter should it be a SAR? Also how long does a personal guarantee last as it's been 7 years since I last left and also over 6 years since the company went insolvent?

I have no idea TBH its along time ago. If I were to guess then I probably did.

Hi, In 2009 I was a director at a company and I stupidly signed an overdraft guarantee with the bank along with another 3 directors. I was the only non share owning director. Each of the other directors secured their houses but I didn't as I didn't own any property so it was considered unsecured I guess. In mid 2010 I left the company and give notice to the bank that I had left, The company subsequently went insolvent very early in 2011. In 2012/2013 2 of the directors have had their houses repossessed and I recently heard the 3rd director has been chased for the remainder and is having to give up their house, I guess there must be a balance left now as they are chasing me. I had a visit from a collection agent earlier this year asking me about something I guaranteed 8 years ago but he didn't know what it was so I said "I don't know what you are talking about and closed the door". this morning I have received a letter demanding my outgoings to cover the remainder. This letter does not tell me how much is owed and I have never had a formal demand for the balance. I am at a loss of what to do and don't want to admit anything to them and i'm completely gutted. Can someone help me please and advise what I should do. Thankyou.

Can anyone help? Thanks

Hi, I've had a response regarding the missing £370 in there PPI calculation. It all looks like rubbish to me. I would appreciate another pair of eyes to see if they are talking rubbish or not as its beyond me. Many Thanks

Thanks dx100uk In the calculations Welcome came back with they never took into consideration the Personal Accident Plan and Lifecare 24 Amounts, I have been told by the FSCS I have to write to Direct Group to find out if I was insured with them

Thanks dx100uk I'm getting all worked up and upset and not sure what to do now. This is a recap of where we are 1. PPI I won and have £300+ offset on the balance to MKDP, I am awaiting evidence/complaint that £360 was refunded to loan 2 which it was not and Welcome are finding evidence of that, FSCS advised I did this 2. Unfair charges as above (you suggest I write another letter and make a complaint?) 3. Getting information regarding Lifecare and the other rubbish insurance from Direct Group Ltd, I then have to forward that info and another PPI type form for that to FSCS. mean while I am being sent letters from MKDP demanding payment. I just don't know what to do, I want to get this sorted and pay off this debt but not sure what I should do with them while all the above is going on.

Ive also had a response to the unfair charges and scanned it up

Hi No that is what has come from MKDP

Hi dx100uk Sorry for the delay here is the scanned up CCA response. Thanks

Yes I never heard off welcome for a few years, MKDP aquired the debt in May and I have had 3 letters from them but after the 1st letter I sent a CCA.

Yes they have replied and it looked correct

Thanks for the reply, Would that be classed as acknowledgment of the debt though?

while my complaints are being investigated by Welcome and FSCS I am receiving letters from MKDP regarding getting into contact with them to sort a payment out! How do I proceed with them at this stage?

Not according to the FSCS unfortunately

Yet another update. I have had a response regarding the shortfall from the FSCS and the offset issue. They are saying that welcome claim they evidence that it was applied to the account so no adjustment will be made as they can only go on what figures welcome give them. However they said that welcome have to provide evidence that this has was done. So I phoned Welcome and they are saying that they no longer have the evidence so I have another complaint going regarding this. As for the offset issue the loan was transferred for collection to 'mkdp' by way of 'interest' whatever that means? The debt is still owned by welcome. What a complete and utter mess.

Hi, Just an update on where we are with this. I have received the CCA back from MKDP and looks correct but only for the refinanced loan which I guess is correct. Now for the Welcome Side and the FSCS. After contacting the 'Real' FSCS I am now in contact with someone directly who is looking into all this for me and have 3 seperate complaints he is 'overseeing' 1. Shortfall on the PPI calculation. 2. Offset issue as the loan was sold to MKDP. 3. The other 2 non-PPI insurance policies.(Lifecare 24 and Personal Accident Plan) He has also re-assured me Welcome have now received the 'unfair' charges complaint. So I now have another 4 complaints on the go Just wondering what MKDP's next move might be??? Will keep everyone updated. Thanks

I would like to know what this means exactly for ongoing claims, sounds like welcome are trying to wriggle out of paying something.

Yeah I agree, thats certainly the impression I get I think they are just trying it on. The whole setup of the FSCS and Welcome just seems wrong to me and not impartial. Thats why I wrote the real FSCS an email this afternoon. I might actually give them a call too.

Yeah the original PPI was calculated at £585.21 with Lifecare 24 and Personal Accident Plan it totals £955.21 without interest. I have mentioned it in my dispute calculations letter as well as the the missing £376 and also the fact about the offsetting when the loan has been so called sold. Posting in the morning.

I will do another claim does it come under PPI?

Yeah, I have a log of everything not one detail missing. I still don't trust them logging it on the system, I will be writing a formal letter to them signed for too. It gets me how the FSCS can trust them to handle there own complaints, sounds like a right stitch up to me. Is there any course of action for reclaiming Personal Accident Care and Life Care 24? This was added same as PPI?

I have sent a message to the real FSCS not the Welcome Employed FSCS regarding this, I will let you know. Its all dodgy. What do I do about the Unfair charges I sent off and they saying they haven't got it even though I have a signed for proof?

I have spoken with welcome(FSCS) this morning and they too cannot see where the £370 was credited back on loan 2 so they are logging it on there system as a complaint, i will receive a letter confirming that shortly, MKDP still own the loan and what has happened is they have sent a letter to MDKP offsetting the amount they come up with as PPI calculation, however it will no have to be done again as its wrong and should have included the £370 in the calculation. As for the unfair charges, even though I have a signed for on royal mail it is not in the system and they are saying they have lost it.

Right ok I will be very careful.. Thanks