Thank you so much for your help and advice, I sent HSBC a breakdown and asked them to pass it over to their defense when I filed my moneyclaim but I will send one over to DG today then call them on Tuesday to confirm they have received it. I never sent the court a breakdown of my charges so I will also post three copies off to them today. It's all a bit daunting but good to know there is some sort of pattern they are following and hope it will be the same for me. I'll keep you posted and thank you again for the help.

Hello, Can anyone help I submitted my Req for monies, LBA and then filed my moneyclaim online (all as advised with the 14 days between each) the only response I ever received was a standard letter from HSBC saying their charges were justified. I knew HSBC had acknowledged the claim but when I just checked the moneyclaim website it has changed from acknowledged to defence with the following message: You are unable to take any further action online on this claim. The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly. What happens now? Is this what usually happens? Thanks for help, Vicki

Hello, I sent off my LBA today (recorded delivery) to The Manager, HSBC Bank, Arlington Business Centre, LS11 OPP. Hope this was correct although I hope I'll soon find out. If it's not I'm sure they can pass it on to the correct person.

VS vs HSBC I got a letter back already today-standard letter basically saying that no refund is due and I shouldn't have gone overdrawn etc. Have prepared my LBA today along with another copy of my schedule of charges and sending tomorrow recorded delivery!!

Hello, Calculated the amt owed and send HSBC a letter requesting the monies back-recorded delivery along with a schd of charges (all using the templates given on this site) - total is £1230.00 so fingers crossed!!!! I'll keep you posted.

Hello, Calculated the amt owed and send HSBC a letter requesting the monies back-recorded delivery along with a schd of charges (all using the templates given on this site) - total is £1230.00 so fingers crossed!!!! I'll keep you posted.