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heppy23

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About heppy23

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  1. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 08 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  6. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  7. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  8. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  9. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  10. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  11. heppy23

    Off we go!

    This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  12. I'll have to dig out the invoice but yes valves were damaged. Think I got charged for 8 but god knows how many got changed. Don't think the head needed anything doing with the main dealer but the local place that sorted it out had to send the head to get skimmed cos it had warped when it overheated on Christmas eve. The only parts I have are what the local place said I should keep. Main dealers tend not to show you nasty dirty engine parts. I was not charged for a timing belt tensioner. The one on there was not new (so I was told by the local place. He showed me scuff marks from the belt
  13. Thanks for that info. I think they are banged to rights. I suppose as a commercial organisation they have to try to defend all complaints but I didn't expect to be lied to.
  14. As you can imagine I was furious with the reply but kind of expected it. There are several things he has brushed aside:- The hose clip (I have the AA mans report that states this was found). The knackered tensioner (I still have this stashed away). The broken thermostat housing (again stashed away). I don't think any sane person would give a place a 3rd try to fix their car after breaking down within a week of having work done each time. Also, the staff at the main dealer expressed a significant interest in my car each time the girl from my local place went
  15. And here is their reply:- Dear Heppy23, I am sorry to hear about the problems you have had with the above vehicle, but the repairs we did were damage to valves, cylinder head and servicing, which is not the problem you have had with the water leak. At the time of work, we did a pressure test, and in your own words, you ran the vehicle for 150 miles before you had any problems. The fact that you chose to take the car to MY LOCAL NON MAIN DEALER, who have changed every possible part around the water leak, is out of my control. You have not given us the opportunity to rectify this
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