thank you

nice one - so I don't, like, have to organise a proper kindof legal pack, siting cases etc and legal jargon? Do I have to fill in an official form, paperwork etc? Sorry for my rushy tone, but it's just dawned on me that I only have this weekend to sort things out so I can start the procedure the day the time runs out (otherwise there's no point - I'd just be making false threats)

Hello, Been registered a coupla months, but this is my first post. I'm reclaiming charges from HSBC to the tune of £1700+. Sent my data request letter and received all my statements through the post, plus my cheque back. Sent my second letter requesting a refund of these charges - heard nothing. Send my third letter (the 'reminder' one, giving them a further 14 days to reflect) and so far have heard nothing. Got a week left before the 14 days is up and I proceed to the small claims court. Q: what do I do now? I'm unsure about the small court claims procedure and find this website a tad confusing to navigate...