I received a letter a few days ago from DWP debt recovery saying I owed £410. Somewhat confused I called them to ask what it was about and apparently it's from a budgeting loan I had when on benefits over 12 years ago. I paid this back by taking 4 cash instalments into my local jobcentre (now closed) when I first returned to work. The person I spoke to asked if I had receipts etc. Well I did but it was 12 years ago - I've moved house 3 times since then!! Who keeps receipts for 12 years? I understand that the 6 year statute of limitations doesn't

Thanks guys, I'll get it done today

Thanks. What's the prove it letter?

Hi all I'm hoping someone can give me some advice on what my next steps should be here. I received two letter from this company last week - one for T-Mobile for £80.95 and the other for 1st credit for £259.89. I did have a contract with T-Mobile a few years ago but when I ended the contract the account was cleared and, to the best of my knowledge, I owe them nothing. I have no idea what the 1st Credit one is. I sent separate letters requesting the credit agreement, using the template letter from this site last week. This morning I have received another two letters from them. The T-M

Thanks for that - I've just ordered my bill for that period from BT so hopefully that will persuade them that I did indeed call them. Don't worry I've learnt my lesson - I'll be putting everything in writing and sending it recorded from now on ( most expensive lesson I've ever had to learn though!)

Well to cut a very long story short I got nowhere. I called them, somebody said they'd call me back and didn't then I couldn't get through so I drove down to their office. I saw an incredibly patronising woman who insisted that there was no record of me informing them that I had moved and wouldn't accept that I had informed them. Stupidly on my part - when I informed them I did it by phone (which I've always done before when I've moved with no problems and is the method they encourage you to use) of course this means I have no way of proving that I informed them. She said that I would have

I am going to put it all in writing but I'm trying to contact them by phone first so that I can ensure they contact the bailiff today! Anyway they haven't yet called me back and now I can't get through on their phone number so I'm off down there! I can kill 2 birds with one stone then - make sure they call the bailiff and put my case in writing and hand deliver it - don't worry I'll get a receipt! Wish me luck!

I've actually phoned the council rather than written to them initially as when I spoke to the bailiff yesterday he said that he would return Thursday so I wanted that dealing with immediately! The council have said they'll call me back as their computers are playing up - hmmm. So I'm just waiting now. As long as they call the bailiffs off I'm happy. I can pay what I owe them next week and dispute the court costs etc in writing afterwards. My main concern is that I don't get any more bailiff visits and that I don't end up paying additional costs because of their incompetence!

Several weeks ago I received a letter from a bailiff company called Rosendales regarding an amount owed for council tax in my previous property. I was a bit confused by this as when I moved I contacted the council and the person I spoke to said that they thought I was up to date with my council tax but if there was any outstanding amount they would send a final bill to my new address. Anyway I hadn't heard anything so assumed all was well until I got this bailiffs letter. I called the bailiffs immediately and explained the situation and told them my next step was to call the council. I ca

I've paid sky with a solo card several times

Thanks for the replies. I'll just ignore the letter as I intended originally. As far as I am aware they have no business with me or partner and if they're trying to trace previous owners of the house I have no information about then anyway (and wouldn't tell them if I did!) What I'm worried about is are they likely to persist with this (more letters, phone calls, even visiting the house) and do I have any recourse if they do?

Why address it to "the occupier" then rather than using our names? Am I right to ignore it? I object to a speculative approach if they have genuine business with either of us!

It's not a postcard it's a proper letter in an envelope. As far as I can recall I've never had any dealings with these people. Also if it's me or OH they want to contact why not put our names on the letter?

I have recieved a letter today from Regal Credit Consultants Ltd addressed to "the occupier" asking me to call a Mrs King regarding "a very important matter". I haven't called her and don't intend to but I wondered if anybody else has had one of these letters and may be able to shed some light on what they're up to?

I have recieved a letter today from Regal Credit Consultants Ltd addressed to "the occupier" asking me to call a Mrs King regarding "a very important matter". I haven't called her and don't intend to but I wondered if anybody else has had one of these letters and may be able to shed some light on what they're up to?

I wondered if anybody had any thoughts on this? My youngest son is now 6. Since he first started school (about 2 years ago) I have suspected that he has had difficulty hearing. I have mentioned this to our old GP (we have since moved) and his school. His school nurse did a hearing test about 9 months ago and said everything was fine. His teacher said that she also thought he has hearing problems and associated speech problems and referred him on to a speech therapist. The speech therapist was less than helpful (another story!) but did refer him on to audiology for a full hearing test. Thi