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Everything posted by leidenschaft

  1. thanks for your reply. personally i believe it is fraud but then again i am not a lawyer. i know i should try the small claims court but as i mentioned once i won the case i cant instruct bailiffs or apply for an attachment of earnings order because she doesnt seem to be living at her old address anymore. the courts will only try to contact her at her last known address and if she doesnt respond then its tough luck for me. thats why im thinking of filing criminal charges as the police will then search for her (as far as i know anyway). but you seem to know more about this. could you tell me
  2. Hi all. My case is long and complicated but I try to keep it neat. I have been living in a shared house for two years. Moved out June 06. Landlady didnt return my deposit claiming she had to pay over 800 pound for cleaning. I left the house spotless and did take pics but unfortunatelly my laptop got stolen so I dont have those pics anymore. However, she does not have pics of the state the house was in when I moved in so its her word against mine as far as I am concerned. She never sent me a bill of the cleaning only a break-down of the costs that frankly could have been written by anyon
  3. graham no, i havent taken them to court yet. a few months ago i have passed on the case to trading standards but so far they have not been in touch for me (so they are pretty much not helpful at all). i had to spend the last few weeks abroad so i dont know whether they may have been in touch via post. will check next week and if not give them a call. should they really be as incompetent as they seem at the moment i will write one more letter to curries and then take legal actions. have you written to them yet about your claim? i hope things will go better for you than for me. please le
  4. i have a similar problem with my laptop that broke after only 1 month. bookworm has already given you the ins and outs and was really helpful. but you are definately entitled to a repair or even refund. the tv broke after less than 6 months in what case currys need to prove that the fault was not present at time of delivery. you can probably demand a refund on the grounds that they have been extremely unhelpful and might even be entitled to compensation because of the excessive delay (if it does go to court). if you like you can PM me and i could send you my letters i have sent to currys
  5. its a packard bell (piece of ..... - two of the keys from the keyboard just fell off) thanks, bookworm. i think i needed to hear something positive to feel more confident. will send them another letter and go to court if necessary.
  6. hi all, i have just joined this forum and am very excited about this site. anyway, in august this year i purchased a laptop from currys. it broke after only a month. i wont go into details about the incompetence of curry staff but bottomline is that they wont fix it or give me a refund. i have researched consumer rights and know about my right to claim a refund as the product was less than 6mths old and the trader has to prove that the defect was not present when the laptop was sold to me. i have already written to the customer service deparment and they claim that i must have cause
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