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wycombemariner

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About wycombemariner

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  1. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. Hi, I had a Yorkshire Bank Gold Card Credit Card that I got behind on and they sold the debt to Marlin FS. I've been paying Marlin every month, never missed a payment etc as per the agreed arrangement. I've had a look at my credit record and was concered to see that both Yorkshire and Marlin are recording the debt. So one debt being recorded as two debts. How do I get this stopped? If Yorkshire Bank sold the debt surely they should be showing it as settled? They are recording it as a missed payment every month on my credi file but Marlin are recording it as default every month yet i'm paying on time as per the terms of their payment plan? Can anyone advise?
  5. I've been paying these guys for a BT debt, for over two years and there is still some way to go. However they haven't taken the direct debit for two months now and their site is down and none of the phone number I have work anymore. Does any one know if they're now called someone else? If they bought the debt from BT and then have gone bust, do I owe anyone money still? Does anyone have a contact telephone number for them please?
  6. All of the above - Yorkshire bank are crooks, and are about 10 yrs behind every other bank in the UK. They don't even have an App for gods sake!
  7. My employer has recently decided to change the holiday entitlement yearly period to the normal Jan - Dec 25 days. previously it was 25 days from April to April. However, because of the changes they have told us that our allowance pro rata for this year, will now be less (works out at 16 days), as it will be end of year in December not April. So I'm 8 days over my "new" allowance and have been told I need to pay back one day per month from sept to Dec, and then they will take the other 3.5 days from next years allowance. This is costing me nearly £100 per month, that i cannot afford. My question is, can they do this? Do I have to pay it back? this is their decision and they ahven't offered any goodwill gesture, they've just "told" us that we have to pay back or lose it out of next years allowance?? Any advice greatly appreciated? Moantime - i seem to pay something off then another debt rears its head. I got a pay rise followed the next day by a letter from HMRC saying I owe tax which they're taking direct form my salary. I book a holiday and now this happens? End of my tether! Just when you think u can see the light at the end of the tunnel....
  8. Despite the on screen message telling me that they wouldn't take any fee from my account they have taken it. My screen said they had a £5k loan for me and gave all the repayment details, they then said we need your card details to take you to the next stage where you can accept out offer - still saying "We will not take any money form your account until your loan funds are deposited in your account." When i got through to the next screen they offered me £1k payday loan, and less than 10mins later they have taken £49.99 out of my account. (Not that my bank should have let them as I had no funds available) I have researched this company and its subsidiaries, I have spoken to the managed offices that they rent and no one has seen any employees or the managers for months. My bank - Yorkshire bank are saying this is my fault and they won't do anything about it, yet on here I similar stories and RBS are helping them out?? Can anyone help?
  9. I've got my charges statement back from the Student Loans company, but I'm struggling to find a template for the next letter i send asking for a refund? Can anyone help me, by cutting & pasting a copy of the first letter you send to them, asking for the money back? People keep posting me links on other threads but they aren't sending me to the right letter?
  10. Sorry I may be being stupid but I can't see the templates library when I click that link? It just takes me back to the front page?
  11. Can anyone provide me with a link to the letters templates for reclaiming charges? Please? Got my statements now want to send preliminary letter asking for refund? Thanks in advance
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