Hello Honeygie,

Tonight I decided to read more and work towards making a claim. I have had the same thoughts as you but I decided that as the action was unlawful then i was not going to feel guilty. Good luck with your claim.

After having read so many stories of people that have claimed sucessfully. I am prompted to read more and go through this process for myself. I feel as though I have come out of darkness into the light. I am not going to feel belittled and intimidated by my bank when I now know that their action is illegal.