This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Hi Karolina, please don't be daunted. There is all the help and support you'll need on this forum. Just stick to the tried and tested method and you will get your money back. Keep us posted on your claim.

Good work. Let us know if you need anything.

Hi Tinky, the first thing you need to do is read and reread the FAQ's http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/ The letter templates you’ll need are here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/ Finally start a thread in the bank forum relevant to you. That way you can keep a timeline of your progress and receive help and support where needed. Best of luck with your claim.

Why accept 50% when you can have it all? I do understand the temptation with Christmas around the corner, but if you hold out you will have a windfall in the new year. Of course it is your claim and your choice, but I'm sure you would prefer the larger amount in your bank account.

Congratulations! Brilliant news. Don't tell the court until the money is in your account. Once you receive the money could you take a moment to complete the bank charges refund survey here: http://www.consumeractiongroup.co.uk/survey.php

It sounds like you've got it all under control.

Good work. Stick with it....you will reclaim your unlawful bank charges.

Also read back through the FAQ's. Everything you need to know is there. Ensure that you stick to the tried and tested method.