CrappoMan
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Am I entitled to argue this penalty charge?
CrappoMan replied to Paddysreturn's topic in Halifax Bank and Bank of Scotland
Hi, Beware: if you ask for full Data Protection Act disclosure, you may get LOTS of paper! I got over 1000 pages from the Halifax. Some going back 20 years (!), including details of mortgages, loans, telephone conversations, credit cards, computer screen shots, marketing info, just about every piece of information they have about me. It took me 3 days to wade through the mountain of paper. Just think how much money (and trees) they have wasted if they do that for everyone. You may be better just asking for copy statements (i wish i had!), but make sure you ask for them under the DPA, or they might try to charge you £5 for each one! Plus, they took exactly 40 days to get them to me. I was waiting with a complaint letter already written when the post man knocked on the door. The package was far too big to fit through the letterbox as it all came in one envelope. Simon
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