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katr

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About katr

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  1. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. I have spoken with the council, who say that they wrote to me three times at my current address back in June, July & August before it was referred to the court. I do not dispute this; as per my first post I was aware that I had received (and paid) several tickets around this time but was not aware that one remained outstanding - I do not dispute that I owe the £82 PCN and I am happy to settle this; I also accept that this is my error and that an additional fee should be due, although over 3x the original debt seems hugely disproportionate. I am 100% certain that I have not received an
  4. What do you need? All I have is the limited information included on the warrant of execution that was left today with their letter: Applicant: Wiltshire Council Date: 22/05/15 Amount due: £82 As I say, until today I was not aware of an outstanding PCN and have no further records but I can contact the council tomorrow if you can advise what I should be asking for?
  5. Hi guys, I have returned from work this evening to find that an Enforcement Agent from Bristow & Sutor has visited and left a letter claiming that I am required to pay £392, which includes fees of £75 & £235; these fees seem excessive for an £82 debt?? This has come completely out of the blue; the date of the PCN is May 2015 and although I can't be certain that I didn't receive correspondence about it around that time (I did receive some parking tickets around this time but was unaware that any remained outstanding) I have certainly NOT received any correspondence in the last fe
  6. True of course. Thanks for your input anyway, citizenB; you've been very helpful.
  7. Thanks, citizenB. I knew it would be a long shot anyway but thought I would ask. Is there any benefit at all to making a settlement?
  8. Apologies if I've not posted this in the right place. I've been clawing my way out of a financial hole for the past few years and am now in a position where I have one remaining defaulted account on my credit file. The debt relates to a £1000 overdraft with HSBC, which defaulted in Jan 2014 after I ceased paying in 2013 due to financial difficulties. The debt is now under the control of 1st Credit, who have sent me a number of letters, including offers of reduced settlement. I am keen to get this default removed from my credit file if possible and wonder what you think of my cha
  9. my account has been reviewed by billing who, unsurprisingly, have deemed everything to be above board! I do now have a little more info though; it seems that I gave them a meter reading back on 09/12/13, then at some time between that date and the end of December 2013 they received further figures from the meter reader. I then gave them readings on 18th December 2014, which highlighted (when the account was reviewed for refund) that the second set of readings they'd been given were lower than my initial readings and therefore incorrect. They are stating th
  10. Re the £/kWh, I can only assume (as I have no actual info to confirm) that they transposed a reading, which made it appear that we had used -409 units and that when the reading was corrected the actual no of units consumed for that period was a greater figure.
  11. Thanks both for the words of support; it's a comfort to have confirmation that I'm not talking nonsense! Received the refund of the lower amount into my bank today but still waiting on further response re the back-billing issue. If I don't hear a positive outcome by the end of today then I will be writing a strongly worded complaint, which I will copy to the CEO per your advice. Once I have a resolution I will be switching to a new supplier and reporting them to OFFGEN!
  12. Thanks for confirming my thoughts. I received a call back and had to explain the whole thing again to a customer service manager who told me that the back-billing policy does not apply where a mistake has been made?!?! As it happened I had a copy of the code of practice open in front of me so could tell him he was talking tosh with some confidence; his response was that he would have to refer it to their billing department as they are the experts on this sort of thing. Back to waiting!
  13. Shortly before Christmas I found that I had a huge credit balance with my energy supplier, Spark Energy I contacted them for a refund of £1000 (which still left me with a fairly hefty credit balance, but having been stung in the past I would rather be cautious about it at least until the summer months). Their refund process takes a ludicrous 28 working days to complete, i am due to receive my refund some time next week. I received an email yesterday advising that they have had to reduce the refund amount to £720 "due to some incorrect meter readings which have
  14. Just a thought... before I write to MKDP do I need to SAR HSBC to confirm the default date? Or is the fact that 22/11/2008 was previously indicated with the CRA's reliable enough 'evidence' for me to proceed?
  15. Thank you both for replying and I appreciate the advice Bazooka. Unless I'm being daft (entirely possible) then I'm quite sure dx; the entry states "Date of default - 04/05/2009" and elsewhere says "updated 17/11/2014". As the original default date was 22/11/2008 then I think I'm right in saying it should no longer appear on my report at all?
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