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Hi there I have a problem with the above companys I bought a camcorder from ebay, and with paypal. Both of us left possitive feedback for each other and i thought that everything was good. I took the camcorder out of the box, and charged it up and it didnt work. I emailed the seller, but received nothing. So i waited a few days and emailed again. Still no responce. So i took the camcorder to a repair shop, to be told that it's as dead as a brick and it would be cheaper to buy a new one. I paid with credit card, NBNA. What can i do? paypal chargeback has failed as the seller proved they delivered as they sent it special delivery and the seller isnt caring. Ive edited the feedback by adding that the item does not work but i dont know what else i can do. Paypal wont help, and nor will ebay.

I bought a new xbox 360 drive from a shop called mod chip fitters. My old one died and i needed a new drive. I got it, and it was not working. £65 inc special del I was told by them to send it back to them and they would replace it with a brand new drive. So i sent it back, with the whole consol (£11) i got a phonecall today, from them to say there was nothing wrong with the drive, and i would have to pay £35.99 to get it back - i asked why and they said £10 fitting, so i took that off right away and came to £25.99. He broke it down and said it was £10 for his half hour "testing" work Was told i had to pay or i couldnt get it back. So i was held at ransom to pay £25.99 - so i went to pay and i was told, i had to pay £26 as they cant do penny transactions. (£26) I paid with visa card - is there anything i can do? I feel ive been ripped off by this company, yet being held at ransom, i had to pay the £26 or i wouldnt get my box back.

Hi, want to go a holiday with a friend, somewhere in the middle of england. We looked at the lakes, and it is a very nice place, however there is not that much to do. We want it quiet though, and we do like the countryside. York is one place but we wnated a choice to look through and then decide. It has to be the middle though as we are both coming from opposite ends. Any ideas?

can any1 answer this?

Do the banks have legal access to our accounts without our permission? I mean, in taking the fees. If we owe anybody money and they want it back, they normally write to us telling us to pay them, and then if we do not, they take us to court. The banks on the other hand just go in to our accounts and take without our permission. Is this legal? When we signed the terms and conditions when we opened our accounts - did we sign the right for them to do this?

Put in a claim for £17.50 to be refunded - i know its small but still.... got the letter back from them, saying they would give me £8 back and not the full £17.50. He said that legally they should ask for £12.00 as reccomended by the OFT but they put it to £17.50 because they want it to be a deterrant. Should i reject the £8 and go ahead to the £17.50? I think i will but i want to get some other opinions on it first. He said he would refund the £5.50 and the rest was intrest "out of good will"

eBay.co.uk: RECLAIM YOUR BANK CHARGES! SAVE ££££`S IN BANK CHARGES! (item 220026492492 end time 20-Sep-06 19:01:21 BST) as you can see, links to here are being sold!

i got a letter this morning - telling me a cheque had bounced (very starnge cos i had enough cash in the account) - and that a charge of £38 would be applied. I got a call about 30 mins ago, asking me to get to the hospital quick as my friends sister has been rushed in - i went to the atm to lift money out to get the taxi up there - and i put it in and my account is now at -£28! the [edit] have already taken out the charge! - i called up about 5 numbers and got through to the telephone banking - to dispute this, i explained my circumstances, and the person couldnt care. he said the charge wasnt illegal, and that the charge will stand. i asked how i coul dget to the hospital and he said i shoudl borrow the money or walk. to me this is awful. i have asked my neighbour if i can borrow £10 off her - she said she will have to see, so at the moment, i do not know if i can actually get up to the hospital (8 miles away, so not exactly walking distance) tonight. i am livid at them!

quick note on this i wrote a letter in to them explaining all this and that i felt i was being not welcomed to telewest - they phoned me up, and they said we will give you tv drive for £5 a month + extra for channels, i declined, and went ahead with uninstall. they then went on to call again and offered me normal tv pack with normal box, 4mb broadband, phone with caller id for £29.50 for the next 12 months. the phone and internet was costing me £35.50 alone before so i am saving £6 per month £72 a year plus the cost of caller id £1.75 so im saving a total of £93 a year because of this

Basicly, i have had the telewest tv drive for 13 days (this is the 9th working day). When i went to get the tv drive, i called up telewest and i expressed my intrest in the tv drive. I said that i was already a sky customer and i was going to have to wait till sky installed HD box which would take weeks. Anyway, the man at the other end of the phone said that i would have the box installed for the 7th june. He then went on to ask how i wanted to set it up. I said tha ti wanted a new contract so i would be in full control of the tv. He said that iw odul be better to put it on to my mums account. I asked why, and he said that it would be exactly the same but it would be cheaper, and i would still have control over the tv. so i agreed. The man came up, installed it but was not exactly cheery. He installed the box and went away. Today i called up, to cancel the box as it is not what i expected. On the phone they said it had high def channels - it has 2! both free to air channels. I was expecting sky sports HD, movies HD, etc.... Anyway, as i got on to the call, the man said to me that i could cancle but he wanted to keep me as "telewest are better than sky". He then went on to make me some deals but i declined and asked to cancle. He then said that i would have to pay out of the rest of the contract because i was an existing customer and new contracts were for new customers. Now, i asked for a new contract but the person when ordering it said it would be easier to put it on the one. The TV Drive at the moment is in my mums name, she is blind. I then went on to say that i had not signed any contract to agree to this, he said that i didnt have to (i thought these things had to be in writing and signed?). Also, the main point is, that i was the one who ordered this, they didnt confirm with the main account holder, mu mum, so can i ask, is there any way i can get out of this contract? They told me on the phone when i asked about getout clauses, they said i had 30 days, (30 days to test drive the system, and that they guaranteed that i woudl love it) and now they are saying i dont and have to pay the lot. I would like to know if can get out of this contract since i did not sign or agree to it with the change of T&C's? Thanks

well went in today and the money was in, the whole £238. Unfortunatly the pending charge was still on the system. I called up today, and spoke to a man, and gave all the details, and he was nice as anything, UNTILL i mentioned the words "out of court settlement" and he started to change. I told him i was not happy and even although i have signed a statment to say i will not take the bank to court over this matter, that because they have broken the terms of that agreement, i have the right to do so. He then said "unfortunatly" and i said, "what, system down?" and he said "yes, im afraid so" He told me to call back tomorow on 08457 20 30 40 at 7AM and the system should be back up. If they do not reverse this charge, what can i do next? should i send a letter to them saying that i am pursuing in court? what will happen with the letter i signed?

Yes, i got written conformation on the 12th of April 2006. I will go to the bank tomorow, and if it is not in, then i will take your advice and say i want all 100% of the money and i will send the 2nd letter, and i will not take no for an answer I think the bank has a cheek saying they will give me most of the money back but do not put it in straight away.

how long should i wait till the money is in my account again? if it is not in by the date advised, what should i do.

i got a phonecall from BOS this afternoon. Friendly person said they are willing to give me a maximum of £127 from the £292 (at the time of 1st claim £264) - i said it was a nice offer but i am not going to accept it. I knew that i could have taken the bakn to court and got all the money back. She then went on to talk about the legality of the fees - and she said that they were legal, i claim they are not. I went on to say that i would not accept £127 because it was such a low sum compared to what i could get at court. She then went on to say she would be willing to give me the maximum of £200. On this i said £220 and reverse the other charge, she said she could not go that far. I could tell things were starting to go cold on her half, as if she was about to call defeat and stop communication and allow it to go to court. I then said i would accept £210 plus the pending charge to be reversed. She agreed. So thanks to this site and the advice i was given, i didnt have to go to court and i was given back a fair part of my money. I know i should have went all the way but i was nervous incase they said no in court. I can say, if it happens again, i will NOT hessitate in taking the bank to court over the ILLEGAL bank charges. So out of the £292 i got back £210 and also one charge pending reversed and also a company that is owe me money due to a fee will pay me £58 so overall, i am only out of pocket about £20 so i am not going to moan.