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horseybee

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About horseybee

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  1. Hi i have recieved a letter today repling to my original letter to the Halifax wishing to claim my charges back and to my SHOCK! :o This is what it said....."Thankyou for your recent letter. Iam sorry to learn that you are unhappy with us. I note your concern about our charges, but these types of transactions do involve extra work and costs and, as a result, we apply a charge to your account. I have investigated the charges levied on your account but i can find no error on our behalf and therefore no reason to refund the charges to you. BLAH BLAH..... I cant believe it!!!! Has anyone el
  2. Hi there, I just sent a ordinary letter that i wrote myself as i couldnt find any to print off and send! This morning i have recieved a letter which has made my blood boil!! It states that they have looked at my file and "they are sorry to here that iam unhappy with them" but and i quote the letter to you "I note your concern about our charges, but these types of transactions do involve extra work and costs and, as a result, we apply a charge to your account.We are sypmpathetic to our customers personal circumstances, but we do believe it is only fair to pass these added costs on to the acco
  3. Hi there, I recently sent a letter to the Halifax stating that my charges where unfair and in breech of consumer rights and that i request a refund of all my charges. I photo copied my bank statements over the last 2 yesrs and posted it last Friday. Now on Tuesday i have received a reply saying "That they are terribly sorry for any upset that they have caused!! and that they are dealing with my claim, and that I will receive a reply shortly, but certainly no later than 4 weeks.":-| Is this normal? and has anyone else received a letter like this? What should i do, should i sit tight or ac
  4. Hi to all Iam new to this after finding out of my next door neighbour that he had managed to claim £800 of the halifax!! So iam trying my luck to see what happens!! Hello to you all;)
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