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buckdall

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About buckdall

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. I trawled through all the contact posts and got all the names I could. Then through a process of elimination found out if they were HBOS or Halifax e-mail addressed or neither. (ie I sent to both and saw which one came back) All of these were successfully delivered yesterday afternoon. I started of by sending a snotty e-mail to $customerservices@halifax.co.uk then immediately forwarded it to:- AndyHornby@HBOSplc.com, the BIG Boss with CC to all these rachelhinchliffe@HBOSplc.com; JacquelineTurton@halifax.co.uk; GlenisPlummer@Halifax.co.uk; DamianRobertshaw@halifax.co.uk; S
  3. Remove Adrien Percy from above it bounced back this morning. As for the rest of them it's been 24 hours since the e-mails were sent and no-one else has bounced back. Maybe it might just reach someone who can actually do something! (Fat chance!) Would like to know please. If they don't reply to my SAR (and they've only got a week left without me hearing a thing so far), I will report them and possibly go to court to force compliance, but what is the timescale for that scenario? I've trawled through threads and searched on any key word I can think of but can't find anyone else in the sa
  4. I'm really jealous Tadd. I'm one day behind you and I haven't heard a thing! Sent loads of e-mails to Halifax staff today and had loads of standard replies saying they were looking into it. We'll see! All the e-mail addresses are on my thread Bucks bank bashing Good luck to you it'll be interesting to see how our timetables compare!
  5. I trawled through all the contact posts and got all the names I could. Then through a process of elimination found out if they were HBOS or Halifax e-mail addressed or neither. (ie I sent to both and saw which one came back) All of these were successfully delivered this afternoon. I started of by sending a snotty e-mail to $customerservices@halifax.co.uk then immediately forwarded it to:- AndyHornby@HBOSplc.com, the BIG Boss with CC to all these rachelhinchliffe@HBOSplc.com; JacquelineTurton@halifax.co.uk; GlenisPlummer@Halifax.co.uk; DamianRobertshaw@halifax.co.uk; Sarah
  6. I trawled through all the contact posts and got all the names I could. Then through a process of elimination found out if they were HBOS or Halifax e-mail addressed or neither. (ie I sent to both and saw which one came back) All of these were successfully delivered this afternoon. I started of by sending a snotty e-mail to $customerservices@halifax.co.uk then immediately forwarded it to:- AndyHornby@HBOSplc.com, the BIG Boss with CC to all these rachelhinchliffe@HBOSplc.com; JacquelineTurton@halifax.co.uk; GlenisPlummer@Halifax.co.uk; DamianRobertshaw@halifax.co.uk; Sarah
  7. Just read the thread under my first. Icouldn't find a non comply template either - got it now!
  8. Hi, I sent my SAR to halifax on 1/9 so the 40 days is up on 10/10, allow two days for postage that's 12/10. To date I haven't heard a dicky bird, and neither has my friend who sent the same letter, same day to BOS. (Yes, we sent recorded & £10 etc) Questions are: Do I chase them up or let the due date arrive first? If the due date passes I know to send a complaint to the registrar - but what do I send to the bank as I don't know the amount of my charges? Final question for this post. I now live in Scotland but my branch is in Portsmouth. Will I teke them to court in England or
  9. I've just read through your thread and I thought you were claiming 700ish but you were reimbursed 1017. Did I miss something? Why the jump? Buck
  10. Thanks for that! I was veering to the start again option but it's nice to have another opinion. Well done on your claim!!!
  11. Hi! I went through the process of finding out how much they had charged me in Feb/March. The company then sent me to Nigeria for six months so I couldn't do much else. I had got as far as sending the 'request for repayment'. (The reply was sent to my home address instead of the forwarding address I gave them!!) So, my question is - where do I pick up? Pre legal action letter or another request for payment? There have been no further charges since I started. Further, when I was on the old BAG site in March I remember seeing a draft letter which was HUGE with loads and loads of 'legale
  12. Sorry, but not two minutes after posting I rediscovered what I needed in the thread under mine!! Doh!
  13. It was one of the first letters I read whilst investigating whether I should claim and I've spent hours looking for it to copy. I don't want the wishy washy first approach one I want to hit them with all guns blazing! Would appreciate a pointer in the right direction.
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