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sachmo

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About sachmo

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  1. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. EXCELLENT NEWS - WELL DONE AND ENJOY. It gives me more confidence with my daughters claim.
  4. Daughter received letter from halifax the day before the 14 day deadline was up stating they will not be refunding her charges. I'll let you know when we submit the claim to court.
  5. LBA handed into bank friday 18/8/06 - 14 days before we submit claim - they owe her more money now £884.00. I sometimes find that i cannot get onto this site, but will try to keep you updated. Thanks for all help so far.
  6. I need to send letter before action again as i forgot to send a list of charges with the letter. Let you know after ive sent it then i'll carry on with my claim. Had a lot of other things to do lately and sometimes cannot get onto this site. Thanks for help so far and im sure i'll be needing more soon. lol
  7. I havent been able to access the site for a couple of weeks but im now ready to file my claim. Im not sure how to word my case exactly. I knew id get stuck on this bit, so can anyone help with this at all, or point me in the right direction. Ive looked for some tips/clues but still uncertain. Thanks
  8. She received her statements on 20/5 so I reckon I was right they are taking the p***. Its only because 21/5 was on a Sunday that she received them 1 day before the deadline. Anyway the total they owe her is £763.00, but it will be a bit more when she gets her latest statement. The prelim letter will be handed in to her bank tomorrow.
  9. Thankyou very much. Ill tell her to sort another account out. She still has no statements or anything from them and its 40 days this Sunday. They're either inundated with these requests or taking the p***. I wouldnt be too bothered if it was my money, but shes been through a really bad time because of all this, and im hurting too, and fuming. Thanks again.
  10. Letter before action handed in to bank today - 14 days up 2nd june.
  11. Thankyou so much and i would be really grateful for the letter we could send to the bank to stop charges being taken out. Sorry about that long winded post, its just i was a bit worried when i gathered all the facts together about her problem lol
  12. Daughter received another letter from Halifax about our question on manual intervention and stating statements will be with her by 21/5 - again. Looks like they are dragging this one out to the full limit - these imbeciles make me sick. They will only owe her more, the longer they hold out. Also I need to mention that they gave her an overdraught of £200 when she first opened the account about 6 years ago and she spent it Christmas 2004 (without my knowledge) even though she had no exact means of paying it straight back. They were sending her letters about it and she eventuall
  13. Well YB are now raising their charges to £25 from £20, ive just been informed on the bottom of my bank statement. How can they have the audacity when they know everyone is up in arms already?
  14. Received reply to my prelim letter today but not from my branch, its from Customer Relations, Clydesdale Bank Exchange, Floor 6, 20 Waterloo Street, Glasgow, G2 6DB. Dear Mrs **** Thankyou for your letter dated 3 May 2006, which has been passed to me for my attention. As you will appreciate, I need to make investigations into points you have raised. In the meantime, I thank you for your patience in this matter and I will contact you as soon as my investigations are complete. I have enclosed for your information a copy of our internal Complaint Handling Procedures. These
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