This is as expected I hope you are prepared to 'go legal'. MCOL I found was the most straightforward and quickest approach. You need to crack on with the next step, the banks prefer delay and hesitation, so do not play into their hands.

Well I would just accept the payment and not worry about the terms, in fact you can ignore them, because they will not pursue you. You have probalby already contravened the terms by posting on this site.

I think you almost certainly will have to 'go legal', so be prepared for the process, but do not worry, the biggest claim settled so far on CAG as far as I am aware is £37000.

Onwards.

When did you pay the court? The cheque may not have been banked yet, phone them they are normally very helpful. If it has been banked, then accept the Bank offer conditionally, i.e. advise them you will not advise the court that the claim is settled until you receive interest and AQ fee refund as specified.

I understand. Very similar to my Natwest Claim. Forget the loyalty issue, life is not like that anymore, particularly in the banking world. They may not close your account, it is becoming problematic for banks to close accounts out of pique. Good luck, you will get lots of advice and suppot on this site.

Chrissieleigh

You need to start your own thread and you will get plenty of advice. You may need to read some of the relevant threads and the FAQs.

Hang on a moment. Do you have alot of charges or is it just this one recent issue? If it your account has been in good order over the years they will refund this one charge without you having to go down the legal route, and they will not close your account.

In both my claims I noted the interest as an element in my LBA, it does not make any difference in the long run. It is likely you will have to 'go legal' so you will have to include the interest eventually.

You do not need to let the court know at this stage but you will have to in time, just proceed with your claim. The £240 is a seperate issue from your claim, but it concerns me that you had a refund of £510, but still incurred £240 charges again. Is this going to happen again in May? If it is you may need to seek an alternative solution.

They have in effect partially settled your claim. So thank them for the payment, you accept as a partial claim but are continuing with your legal claim, and will only consider the claim settled on payment of the full amount ( itemize charge + plus interest +plus court costs) and NOTHING less. Proceed with your action.

So have they settled the amount you are claiming? Any charges incurred after your claim are a seperate issue.

Click on your thread tools, to make sure you are subscribed to the threads you want to monitor. Lloyds seem to be going through the motions of defending everything to dissuade claimants.

You will probably find the amount has already been credited to your account. If that is the case just advise the court the case is settled. There seems to be a strategy to confuse the claimants by varying the timing of settling claims.

Well you can claim interest on the charges, but the overdraft is borrowing and you have agreed to pay interest on borrowing, however if the overdraft is the result exclusively of the charges then you have a clear case for recovery.

Yes in my Daughters case they refunded £750.00 into her account prior to MCOL. However the MCOL was activiated because the timing was simultaneous. They agreed to pay her again! However the situation has now been clarified and they settled on an amount in excess of the claim.

It is really like pulling teeth with Lloyds, but they eventually succumb.

I have two successes with Lloyds and a rather more significant result with a business account with Nat West. One more business account in the pipeline with Lloyds.

The banks are avoiding court. It is not in their interest, if you know a case that has gone to full hearing then please quote the details.

Been rather busy but now back on the case with Lloyds, MCOL submitted today, not quite on the scale of my Natwest claim but still worth the effort I think.

It is on a cost basis. It is in their interest to dissuade the significant claims from progressing, and they will invest some time and money to do that. For example bombastic Solicitors letters and confrontational letters indicating you have no chance. It is not cost effective to defend the smaller claims.

The banks cannot rewrite history, as much as they would like to. Terms may change in the future, but for the moment the banks have a very shakey defence which they are not prepared to test. They would like to re-classify penalty charges as service charges, but the court would have good chortle at that strategy.

I will monitor this thread, I have successfully claimed 4.5K from NatWest on a business account, and I am now claiming from Lloyds. I may be able to offer some advice. A parachute account is advisable.

Well if you are assisting your brother then all communications will be from him to the bank, and only his account is at risk. They have been known to close accounts. Your own accounts are no risk whatsoever.

It is not such a big deal, their indication is that they will defend, that you have no chance of winning, the reality is rather different, as you will discover. Just bide your time.

Yes keep to the timescale, any delay is only to their advantage. Good luck.

Well it a while since I posted on this site. I successfully reclaimed 4.5K from Natwest just after Christmas, and now it is the turn of Lloyds TSB.

I have a pretty hardcore overdraft with then so I am considering the contractual interest route. Any advice would be helpful.

Thanks