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Borgonian

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Posts posted by Borgonian

  1. Payday Loan companies complaint success I have had below

     

    Wonga - Debt written off - I was happy with this

    Payday UK - Debt written off and £296 pounds refunded

    Lending stream - Debt written off

     

    All successfully upheld, I had become so dependant on Payday loans and juggling them all, used this as the evidence for lending cash when clearly was unaffordable to pay back and in-ethical lending, obviously the complaints were upheld ( with no admission of guilt of course ) the main thing is I have my debt under control and no longer depend on these loan, if you can get away from them and finally get out the payday loan trap do so.

     

     

    Ones I have in the pipeline

     

    Quick Quid - AKA Cash Euronet - Proving a problem and now in the hands of the financial Ombudsman

    Swift Sterling - In the process of the complaint at the moment for loans I could afford to pay back. - Not going to hold my breath on this one due to the company being Malta based.

     

    I will keep you all posted but to say I have had success and fought hard to get this far, never give up the fight it can be done :)

  2. Hi All,

     

    Need some advice regarding the below so please bear with me.

     

    We had parked at Meadow Hall Retail Park to do some shopping, we had parked in a disable bay ( just for information )

    and we shopped at PC World, toys r us, Hobby Craft and B&M,

    we then decided to have some thing to eat at Pizza Hut as a family,

    now they stated that we were parked for 214 minutes and only allowed a 180 minutes so we breached the duration of our stay.

     

    I am not happy with this we took our time, we did not rush, they have not stated who there client is as we were parked on their clients private property so for the sake of 34 minutes they want to charge us £25 pounds if we pay early or £50

     

    You advice is greatly appreciated

  3. Hi All,

     

    I have a major problem some months ago I went through CLaims 4u see link (EDIT)Claims 4 U - UK?s Consumer Rights Experts[/url] to claim back my PPI charges from yes car credit ( own by provident ) sent them all my paper work they charged me £90 OVER 3 MONTHS and so far I have not heard a dicky bird back the phone number I have is no longer working???

     

    Does any one have any idea how to proceed they are under CRM14486 with the ministry of justice and are still operatiing, I am in the process of writing to them now but still need some information or a phone numebr for the company.

     

    Help

  4. Hi all,

     

    here is the repsonse I have got after I sent the LBA this has all been done by email.

     

    Mr Quinn

    I am in receipt of your latest e mail to Customers Service and I note the comments therein.

    I have the authority to make the decisions I have already made as per my previous correspondence. I will again reiterate them. Travelodge rely on the No Liability status, as displayed in all our car parks. This is common in most UK car parks. You are of course at liberty to challenge that fact in the small claims or civil court and we will defend those actions, as appropriate. I am not therefore persuaded to authorise any compensation.

    Nothing in my correspondence to you was in any way intended as a threat. I apologise if it was construed as such. It was a statement of fact. Traditionally these incidents in car parks have been defended successfully. The level of Court action you may take, (i.e. small claims or civil court ) will dictate how Travelodge is represented.

    I am sure this is not the response you would have wished for and I am sorry that your stay was spoiled, but that is my final decision.

     

     

     

     

     

     

     

     

     

    Peter Gurney

    Head of Security

     

     

    office +44(0) 1844358619

    fax +44(0) 184358585

     

     

    mobile +44(0) 7776164494

    before you go anywhere, go to travelodge.co.uk

    Can you tell me your views on this as has only ever at all time only concered with the signs over and over again.

    Thanks to all

  5. Hi all this is the repsonse from the travel lodge.

     

    Dear Mr Quinn,

     

    I reiterate the information I gave you in my first e mail. I am satisfied that the signage is correctly displayed and adequate for the car park at Bristol Central. There is no obligation on Travelodge to provide any security function whatsoever. However where there are issues we install the appropriate security systems. Bristol central has been equipped with a CCTV system, and barriers at the entrance and exit. When you enter our car park the signage is very clear. No liability will be accepted for any loss or damage however caused. I am sure that you understand the reasons for such clauses, which are common to all car parks in the U.K. You are paying for the right to park a vehicle on a particular piece of private land for a specified time. You are not paying to have your protected for the duration of the visit. I am satisfied that Travelodge will successfully defend any civil court action you may decide to take. I do urge you to seek specialist legal advice however before embarking on a course of events which could result in you incurring further costs. I have had no contact from the police, but if you provide the officers details I will contact him regarding the CCTV data provided.

     

    Peter Gurney

    Head of Security

     

    office +44 (0)1844 xxx xxx . +44 (0) 77401

    mobile +44(0) 7776164494

    before you go anywhere, go totravelodge.co.uk

    So there you have it, but what it fails to mention is that the car park had already had a spate of break ins prior to me arrival, and I was not notified by staff, surely they have an obligation to inform customers of this as a precautionary measurement, which they did not of course.

     

    Regardless os signage they knew about the problem of break inns in the car park but did not warn me /or other customers of this when checking in.

     

    Well an update have had a chat with Norman Clark, there could be a case of negligence on Travel lodge even thought they put cctv in and barriers ( exit one was a roller door ) the front one a barrier so any can walk in off the streets, also they should have informed me of the spate of break inns which they did not, now this can be deemed as negligence on there side as measures although were put in place were inadequate to stop it from happening and the fact they knew it has been a problem, they again should have informed me and/or put signs up stating the fact there has been a problem with the car park.

     

    So what to do next do i go the whole hog, i will write the letters and send quote from garage to them for a response ( all recorded delivery ) then would I go to the solicitors or do i go the way of a small claims court which is going to cost me alot more than i think it might

  6. 1st their 'however caused' is wrong as for negligence by either their staff or the company they ARE liable

     

    2nd The fact that there was a known (foreseeable) risk they should have warned you then you could have made an informed decision as whether to use the C/P or not

     

    Also I should report their signage to TS

     

    Hi Crisjon and every one else keep the advice coming, painting a great picture for me can you explain the last term "report signage to TS" what is this TS if you dont mind me asking, I seem to be having a gereatric moment.

     

    Thansk for all the advice everyone.

  7. Hi all this is the repsonse from the travel lodge.

     

    Dear Mr Quinn,

    I reiterate the information I gave you in my first e mail. I am satisfied that the signage is correctly displayed and adequate for the car park at Bristol Central. There is no obligation on Travelodge to provide any security function whatsoever. However where there are issues we install the appropriate security systems. Bristol central has been equipped with a CCTV system, and barriers at the entrance and exit. When you enter our car park the signage is very clear. No liability will be accepted for any loss or damage however caused. I am sure that you understand the reasons for such clauses, which are common to all car parks in the U.K. You are paying for the right to park a vehicle on a particular piece of private land for a specified time. You are not paying to have your protected for the duration of the visit. I am satisfied that Travelodge will successfully defend any civil court action you may decide to take. I do urge you to seek specialist legal advice however before embarking on a course of events which could result in you incurring further costs. I have had no contact from the police, but if you provide the officers details I will contact him regarding the CCTV data provided.

    Peter Gurney

    Head of Security

     

    office +44 (0)1844 xxx xxx . +44 (0) 77401

    mobile +44(0) 7776164494

    before you go anywhere, go to travelodge.co.uk

    So there you have it, but what it fails to mention is that the car park had already had a spate of break ins prior to me arrival, and I was not notified by staff, surely they have an obligation to inform customers of this as a precautionary measurement, which they did not of course.

    Regardless os signage they knew about the problem of break inns in the car park but did not warn me /or other customers of this when checking in.

  8. They ripped the soft top at the back and all the stitching so yes the damage was excessive. Regardless of signage, they have proved negligent in the security for the fact that it has been a regular occurance. Travel Lodge have admitted that the security has been less than adequate and the staff already knew this was going on for some time. The fact they also charge for the carpark as well. To the fact this happened at about 7-8 in the evening less than 2 hours after parking the car. And please tell me where did you get it recovered for £80 just not possible

  9. Hi

     

    Hope this thread is in right place, first off I have been fighting this for months now.

     

    My MGF had the softop damaged by some individual in the car park , that is the carpark owned and run by the bristol central travel lodge, the staff were very un helpful and now the travel lodge just ignore my emails.

     

    Damage was totalled at £800 for a new softop, the CCTV footage was well below par according to the police and they told me that it was awefull this has not been an isolated case, in the car park, I need some advice as what to do next. They have admitted that security has not been adequate int he carpark and are now reviewing it. has this been an admission of neglegting security on site.

     

    How can I now proceed to claim the costs from them

  10. I sent my Prelim letter to halifax on the 16th of November and recieved no response, I am claiming £798 in charges over the 6 year period recent charge is £39 on the 14 November 2006 puzzled about the charge as it is alot considering I do paperless banking online????

     

    How ever have now sent my LBA today and will proceed from there wish me luck

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