This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

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This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

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This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Thats exactly why I have come here. My bank have given me nothing but trouble throughout my financial difficulty. If there is anyway I can stir up trouble, or use this to the advantage of the poor account holder and myself then YES YES YES, bring it on!!!!!

Thanks Spiceskull Excellent advice, but as you say, I will hold off taking any action until speaking with a mod or Administrator. Many thanks

Thanks spiceskull very interesting reading. However, looking at that thread it seems that they only received some dd information relating to another customer. I have 6 years worth of bank statements!!!! This is a serious breach of DPA as it potentially (if i was that way inclined) would give me personal information, salary details, mortgate details etc etc etc!!!!! This is outrageous.

I sent my a letter before action to the Halifax. Last thursday I got their usual standard response stating that they had escalated my complaint to stage 2 of the complaints procedure and a senior customer services representative would be in touch to discuss yada yada yada. Surprise surprise I have heard nothing. However, they enclosed 6 years worth of bank statements with their letter which I was surprised about as for this particular account I had not requested them and nor had they made reference to the enclosure in the body of their letter. I immediately set about checking that the amount I was claiming was correct. Unfortunately, I couldnt make head nor tail of the transactions on the statements which I found to be very strange, until I checked the address details. They have sent me a complete 6 year pack of statements for another customer. This persumably gives rise to a number of serious questions.... 1. Can they be trusted to keep confidential personal data? 2. Is this a breach under the DPA? 3. If I have somebody elses statements, then where have they sent mine? etc etc etc. Not quite sure how to handle this blunder and would be grateful for a pm from a mod or Administrator.

If you enter the dates in this format 10 dec 05 it will accept them and correctly calculate the number of days since offence.

Yes thats fine. Best of luck with it and be sure to let us know how you get on.