re the default notice that without checking the regulations looks "suspect" however the default notice is dated 13 june 2008 amount owed £7,761.80 arrears £1030.00 payment must be made by 14 july 2008 now during the month 13 june to 14 july surely a statement must be produced which will increase your arrears so payment of £1030.00 by that date will not rectify the default because the amount owing in early july according to the statement will be more than £1030.00 hence the amount of money is wrong the phrase de minimis from the regulations comes to mind so it is suggested on the money figure alone the default notice is invalid.

in view of the job losses at citigroup who wants to buy an out of date egg ?????

RIGHT PROVIDIAN SOURCE 1 SAYS .... Customer alert Providian, a US credit card bank, opened a branch in the UK in 1999. The bank offered competitive rates of interest and attracted a sizeable number of retail depositors. However, in late 2001, the US parent bank encountered financial problems. We were concerned that, partly because of the way US insolvency laws are structured, UK depositors could lose some of the money they had deposited with the bank; that is, the amount not protected by the new compensation scheme. Consequently, we worked closely with the management of Providian and US regulators to ensure that its customers were alerted to this risk and were therefore able to choose whether to withdraw money. Since then the bank has made arrangements for the repayment of deposits to its UK customers. ================================== SOURCE 2 SAYS .... Barclaycard in 2002 took over the UK wing of Providian National Bank, which is an American Company. The Providian former operation center in Crawley, West Sussex has now been integrated with the Barclaycard group and mainly caters to the lower end of the credit card market. AS YOU CAN SEE below THE TAKE OVER BY BARCLAYS WAS GIVEN THE GO AHEAD IN 2002 BY the office of fair trading The Office of Fair Trading: Proposed acquisition by Barclays Bank plc of the UK credit card portfolio of Providian National Bank can you tell us what year rhe account was opened

PART 32 - EVIDENCE Form of witness statement 32.8 A witness statement must comply with the requirements set out in the relevant practice direction. (Part 22 requires a witness statement to be verified by a statement of truth)

great link there is some very bad PR if we could find out who the pension fund is making money out of peoples misery is not exactly the current flavour of the month !!!! with much worse to come anyone fancy emailing the major press ??

FSA fines Alliance and Leicester £7 million over PPI - Money News HAVE WE ALL SEEN THIS !!! "Alliance and Leicester has been fined £7 million for telephone advice given over the sale of payment protection insurance (PPI). This is in regard to unsecured personal loans between January 14th 2005 and 31st December 2007. The Financial Services Authority (FSA) studied processes and phone calls and said customers may have been exposed to an unsuitable insurance policy. David Bennett, group chief executive of Alliance and Leicester, apologised and said the organisation would write to every customer concerned so consumers need not take action. He added that it had co-operated fully with the investigation and will also work with the FSA and independent accountants to put right any customer disadvantages. The FSA said that Alliance and Leicester sold approximately 210,000 PPI policies at an average price of £1,265 but there was a "general failure by advisers" to give customers the details of the costs. It also found that Alliance and Leicester had sought to sell PPI without properly considering whether customers needed it and did not make it clear enough that the policy was optional. Margaret Cole, director of enforcement at the FSA, said: "The failings at Alliance and Leicester are the most serious we have found [regarding PPI]." "

if you look on this link you will see that link have monetary LINKS to the Welsh Assembly Government ,,,,,,,,,,,,,,,,,,,,,, now things all start "fall into place" as to why people turn a deaf ear a.k.a "cock a deaf un" when we complain about the "missing link":shock: "LINK has also received grant funding from the Welsh Assembly Government to encourage employee growth numbers which are forecasted to triple over the next three years, representing valuable support to LINK's future expansion plans in the local Caerphilly area. " http://www.consumeractiongroup.co.uk/forum/credit-reference-agencies/167435-link-financial-got-funding.html

Any Update ?

perhaps they should get their own house in order :wink: http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/167446-dbsg-debt-buyers-sellers.html#post1803619

by popular demand me is duplicating my thread here Memorandum regarding Best Practice in the Sale Process February 2006 lds_003\1108860\1 1 24 November 2005 wordswp Memorandum regarding Best Practice in the Sale Process February 2006 1. INTRODUCTION The UK debt sale market is going through a period of rapid development and change. It is imperative for all members of the DBSG that the integrity of the market we operate in is maintained. With this in mind, the DBSG has issued the following guidance notes in respect of Best Practice in the Sale Process. It is not the intention of the DBSG that this memorandum should be regarded as a set of rigid rules, but rather a set of guidance notes which DBSG members are encouraged to consider and follow wherever possible. Members should ensure, however, that they do follow the spirit of these guidelines. It is the intention of DBSG to review these guidance notes on an annual basis to ensure they remain relevant and appropriate. If members have observations or feedback they wish to give to the DBSG in respect of these guidance notes, then they are encouraged to give this feedback in writing, so this can be considered when the memorandum is reviewed. 2. BIDDING SELECTION · When a seller is seeking to identify bidders for a portfolio, they should ensure that the bidders have the ability to service the accounts either directly or indirectly. · Sellers should only invite members of the CSA and or DBSG to participate. · Where the contract permits, the buyer to sub-contract servicing to third parties, the contract should require that such third parties be members of the CSA and/or DBSG. 3. INFORMATION TO BE PROVIDED TO PURCHASERS It is in both parties interest that there is clarity on what is being sold and what is being valued. In this regard it would be helpful if the terms of reference to any debt sale were to include the following information: lds_003\1108860\1 2 24 November 2005 wordswp · A full description of the debt, including any relevant material facts they are aware of that would have a significant impact on the collectability of the portfolio · A full description of the sale process, including timescales/timetable · Details of the volumes and values of accounts involved · If not the full contract, then at a minimum, the headline terms of the contract, with particular references to indemnities, warranties and put back provisions · The sellers closing requirements · The pre sale process, ie which activities the accounts have been sub ject to prior to sale · Details of the due diligence process · The date the final cut of the sale file will be produced · The basis for verification of the data provided · The basis for verification is particularly relevant where the sale file is being segmented into sub portfolios · Sufficient data to be provided to enable bidders to provide rational indicative bids · Final bids should not to be required without provision of full data · The seller must take reasonable steps to ensure the accuracy of the data being provided · Mutual confidentiality agreements should be executed prior to provision of any data N.B. If at any stage it is identified that the data definitions produced by the seller are erroneous or if there are significant changes affecting the collectability of the portfolio after the initial data file has been provided, an amended version of the data definitions should be published with explanations at the earliest opportunity and the bidders given the opportunity to re-submit their bids in light of the new definition/data file. lds_003\1108860\1 3 24 November 2005 wordswp Due Diligence · The seller should provide the bidders with an opportunity to carry out due diligence at the sellers premises before the bidder is required to make a firm bid · The bidders should be given full access to the accounts, which are the subject matter of the sale · The bidders should be given access to staff who are able to answer all relevant questions regarding the accounts · There should be a opportunity for each bidder to spend a minimum of half a day conducting due diligence, although the available time should be proportionate to the scale and complexity of the transaction and the familiarity of the bidder with the debt for sale · Due diligence should be offered on an exclusive appointment basis · The policy regarding the sharing of any information arising out of the due diligence process should be clearly set out at the outset of the process 3.1 Bidding Process · Both buyers and sellers should follow the process outlined in the terms of reference · All bidders should be treated by the seller in the same way without preference · The bidding process should be proportionate to the transaction · The legal contract should be available prior to final bids being required · The bidder should raise any significant commercial issues regarding the contract prior to submission of final bids · The policy regarding the sharing of any information regarding the bids submitted should be clearly set out at the outset of the process · The seller should advise the bidders in a timely manner whether their bids have been successful lds_003\1108860\1 4 24 November 2005 wordswp · Written confirmation of the transaction should be issued by the seller at the end of the bidding process, confirming that the debt will be sold to the successful bidder at the agreed price subject to contract 3.2 Completion/Exchange of Data · There should be a minimum timescale of 4 working days between the successful bidder being notified and the date of completion · The final cut of the data file being the subject matter of the sale should be available to the buyer no later than the day of completion/fund ing 3.3 Post Sale Support · There should be clarity at the outset regarding the extent and length of time post sale support will be available · Details of any charges to be levied in respect of the provision of such support should be clear at the outset · Provisions regarding post sale support should be incorporated into the sale contract · Any CAIS data or letterhead which the seller is providing to the purchaser, should be provided within a reasonable timescale and in any event, no later than 3 months from the date of completion · The seller should put into place the process and procedures to identify direct payments · Direct payments to the seller post sale should be passed to the buyer in a timely manner · Request for information by the buyer should be proportionate · The buyer should avoid making blanket requests for information, particularly at the end of the support period and should have a reasonable basis for each enquiry · The buyer should use its best endeavours to avoid repetition of requests being made either by themselves of any other sub contractors or subsequent purchasers lds_003\1108860\1 5 24 November 2005 wordswp · The buyer should mitigate the risk of any complaints by ensuring data provided by the seller, or subsequently established by the buyer, is passed to any sub contractors or subsequent purchasers, particularly regarding mistraced accounts. · Where there is a legal requirement upon the buyer to provide information or documentation, then the seller shall provide that information or documentation even where that request falls outside of the post sale support timeframe Issued by the DBSG February 2006 http://www.intelligentcollections.co.uk/DBSG_Best_Practice.pdf Memorandum regarding Best Practice in the Sale Process February 2006 1. INTRODUCTION

any update ???

LINK Financial Makes Record Purchase of Distressed Consumer Loans Portfolio " bringing state sponsored misery to your home " LINK Financial Makes Record Purchase of Distressed Consumer Loans Portfolio LONDON, December 12 /PRNewswire/ -- LINK Financial Group ("LINK" or the "Company"), a leading European receivables management company, today announced that it has completed the purchase of a portfolio of semi-performing and non-performing consumer receivables for GBP175 million. This transaction is the largest of its kind in the European consumer banking sector to date. The portfolio was purchased from one of the worlds largest lenders of consumer credits and both parties agreed not to disclose the identity of the seller. The transaction includes the acquisition of a consumer debt servicing business in Caerphilly, Wales. This business has been established for 30 years with a highly skilled staff, experienced in managing non-performing consumer debt. 95 employees will transfer over to LINK (under TUPE) bringing the Company's total headcount to over 300, with capacity to double this number in the foreseeable future. LINK has also received grant funding from the Welsh Assembly Government to encourage employee growth numbers which are forecasted to triple over the next three years, representing valuable support to LINK's future expansion plans in the local Caerphilly area. LINK's specialist litigation team has also increased, as a result of the transaction, to over 55 individuals, the largest in the UK debt purchase sector. Phillippe Paillart, Chairman of LINK Financial, commented: "This is an exciting transaction which represents a significant step forward for our business and our shareholders. We are extremely pleased to have concluded the largest deal of this type in Europe and look forward to completing further deals of this size and larger in future. "We are delighted to be expanding our business to Wales and are especially grateful for the encouragement and support that we have received from the Welsh Assembly and the Welsh Development Agency. We see this as the first of many transactions where our clients are looking for us to create solutions for either greater efficiencies or value from takeovers and where they are looking to re-energise or re-organise their back office operations and procedures." Paillart further said: "We were chosen because the complexity and size of the transaction required a team of individuals that could not only deliver the financial benefits in the right time frame, but also offer a seamless transfer of both the business and staff in Caerphilly. In the last 8 months we have also successfully integrated the business into our other activities and it now provides an enlarged platform from which to expand not only our product offerings but our leading position within the UK and European markets." conclusion if you are harrassed by the above company let the welsh assembly know

Memorandum regarding Best Practice in the Sale Process February 2006 lds_003\1108860\1 1 24 November 2005 wordswp Memorandum regarding Best Practice in the Sale Process February 2006 1. INTRODUCTION The UK debt sale market is going through a period of rapid development and change. It is imperative for all members of the DBSG that the integrity of the market we operate in is maintained. With this in mind, the DBSG has issued the following guidance notes in respect of Best Practice in the Sale Process. It is not the intention of the DBSG that this memorandum should be regarded as a set of rigid rules, but rather a set of guidance notes which DBSG members are encouraged to consider and follow wherever possible. Members should ensure, however, that they do follow the spirit of these guidelines. It is the intention of DBSG to review these guidance notes on an annual basis to ensure they remain relevant and appropriate. If members have observations or feedback they wish to give to the DBSG in respect of these guidance notes, then they are encouraged to give this feedback in writing, so this can be considered when the memorandum is reviewed. 2. BIDDING SELECTION · When a seller is seeking to identify bidders for a portfolio, they should ensure that the bidders have the ability to service the accounts either directly or indirectly. · Sellers should only invite members of the CSA and or DBSG to participate. · Where the contract permits, the buyer to sub-contract servicing to third parties, the contract should require that such third parties be members of the CSA and/or DBSG. 3. INFORMATION TO BE PROVIDED TO PURCHASERS It is in both parties interest that there is clarity on what is being sold and what is being valued. In this regard it would be helpful if the terms of reference to any debt sale were to include the following information: lds_003\1108860\1 2 24 November 2005 wordswp · A full description of the debt, including any relevant material facts they are aware of that would have a significant impact on the collectability of the portfolio · A full description of the sale process, including timescales/timetable · Details of the volumes and values of accounts involved · If not the full contract, then at a minimum, the headline terms of the contract, with particular references to indemnities, warranties and put back provisions · The sellers closing requirements · The pre sale process, ie which activities the accounts have been sub ject to prior to sale · Details of the due diligence process · The date the final cut of the sale file will be produced · The basis for verification of the data provided · The basis for verification is particularly relevant where the sale file is being segmented into sub portfolios · Sufficient data to be provided to enable bidders to provide rational indicative bids · Final bids should not to be required without provision of full data · The seller must take reasonable steps to ensure the accuracy of the data being provided · Mutual confidentiality agreements should be executed prior to provision of any data N.B. If at any stage it is identified that the data definitions produced by the seller are erroneous or if there are significant changes affecting the collectability of the portfolio after the initial data file has been provided, an amended version of the data definitions should be published with explanations at the earliest opportunity and the bidders given the opportunity to re-submit their bids in light of the new definition/data file. lds_003\1108860\1 3 24 November 2005 wordswp Due Diligence · The seller should provide the bidders with an opportunity to carry out due diligence at the sellers premises before the bidder is required to make a firm bid · The bidders should be given full access to the accounts, which are the subject matter of the sale · The bidders should be given access to staff who are able to answer all relevant questions regarding the accounts · There should be a opportunity for each bidder to spend a minimum of half a day conducting due diligence, although the available time should be proportionate to the scale and complexity of the transaction and the familiarity of the bidder with the debt for sale · Due diligence should be offered on an exclusive appointment basis · The policy regarding the sharing of any information arising out of the due diligence process should be clearly set out at the outset of the process 3.1 Bidding Process · Both buyers and sellers should follow the process outlined in the terms of reference · All bidders should be treated by the seller in the same way without preference · The bidding process should be proportionate to the transaction · The legal contract should be available prior to final bids being required · The bidder should raise any significant commercial issues regarding the contract prior to submission of final bids · The policy regarding the sharing of any information regarding the bids submitted should be clearly set out at the outset of the process · The seller should advise the bidders in a timely manner whether their bids have been successful lds_003\1108860\1 4 24 November 2005 wordswp · Written confirmation of the transaction should be issued by the seller at the end of the bidding process, confirming that the debt will be sold to the successful bidder at the agreed price subject to contract 3.2 Completion/Exchange of Data · There should be a minimum timescale of 4 working days between the successful bidder being notified and the date of completion · The final cut of the data file being the subject matter of the sale should be available to the buyer no later than the day of completion/fund ing 3.3 Post Sale Support · There should be clarity at the outset regarding the extent and length of time post sale support will be available · Details of any charges to be levied in respect of the provision of such support should be clear at the outset · Provisions regarding post sale support should be incorporated into the sale contract · Any CAIS data or letterhead which the seller is providing to the purchaser, should be provided within a reasonable timescale and in any event, no later than 3 months from the date of completion · The seller should put into place the process and procedures to identify direct payments · Direct payments to the seller post sale should be passed to the buyer in a timely manner · Request for information by the buyer should be proportionate · The buyer should avoid making blanket requests for information, particularly at the end of the support period and should have a reasonable basis for each enquiry · The buyer should use its best endeavours to avoid repetition of requests being made either by themselves of any other sub contractors or subsequent purchasers lds_003\1108860\1 5 24 November 2005 wordswp · The buyer should mitigate the risk of any complaints by ensuring data provided by the seller, or subsequently established by the buyer, is passed to any sub contractors or subsequent purchasers, particularly regarding mistraced accounts. · Where there is a legal requirement upon the buyer to provide information or documentation, then the seller shall provide that information or documentation even where that request falls outside of the post sale support timeframe Issued by the DBSG February 2006 http://www.intelligentcollections.co.uk/DBSG_Best_Practice.pdf Memorandum regarding Best Practice in the Sale Process February 2006 1. INTRODUCTION

The Spread of Debt Sale UTTER RUBBISH !!!:D

http://www.consumeractiongroup.co.uk/forum/show-post/post-1796044.html another find here the radio 4 program "you and yours" that was on at 12 o'clock today --- their might be a podcast ??? amazing revelations by whistleblowers the link on second clicking ----on the above link --- allows you to pass info onto radio 4's investigations on mispractices etc .............. ------------------------------------------ Credit Series Tell us about your experience.... Over the next few weeks we’ll be taking a look at: the availability of personal loans credit and store cards door step lending and pay day loans the increasing rise of credit unions and saving clubs Have you had a problem getting credit? Let us know on the form below. Please include your number so we can call you back. BBC - Radio 4 You and Yours

todays programme at midday focused on how "credit card companies" by putting their "staff" into dca 's offices were able to circumnavigate the FSA rule about cold calling and ofering subprime mortgages to people who could not afford them basically they "allegedly" got people to turn unsecured credit card debt into subprime mortgages that people could not afford to quote the programme and an "insider whistleblower " a barrow boy was put down AS EARNING £100,000 a year ....... in order to get a subprime mortgage (which on the balance of probabilities he could not afford) .. the insider said " he had a big barrow:wink:" thought for the day with 20,000 redundancies on the way with the HBOS lloyds bank merger there will be a lot of whistleblowers out there soon like 20,000

BBC - Radio 4 You and Yours Credit Series Tell us about your experience.... Over the next few weeks we’ll be taking a look at: the availability of personal loans credit and store cards door step lending and pay day loans the increasing rise of credit unions and saving clubs Have you had a problem getting credit? Let us know on the form below. Please include your number so we can call you back.

reading the south yorkshire police letter it says "first we have to establish that a criminal offence has been committed ...." if we assume that the south yorks police act on criminal offences does this mean we can form an orderly queue outside ROTHERHAM police station :rolleyes:as soon as the creditor commits a criminal offence when failing to respond to our section 78 cc act request and subsection 6 comes into play ??? section 78 subsection(6) If the creditor under an agreement fails to comply with subsection (1)— (a) he is not entitled, while the default continues, to enforce the agreement; and (b) if the default continues for one month he commits an offence.

we think you have until saturday to ask a question "TREASURY COMMITTEE INVITES QUESTIONS FROM THE PUBLIC TO PUT TO THE CHANCELLOR ON THE BANKING CRISIS" http://www.consumeractiongroup.co.uk/forum/campaign/165996-ask-chancellor-question-banking.html#post1786440 ................... now who needs educating on section 78 (inter alia) :wink:

paul hope you don't mind a link being put here to an important thread "TREASURY COMMITTEE INVITES QUESTIONS FROM THE PUBLIC TO PUT TO THE CHANCELLOR ON THE BANKING CRISIS" http://www.consumeractiongroup.co.uk/forum/campaign/165996-ask-chancellor-question-banking.html#post1786440

we think you have until this saturday to ask a question ==================================== Treasury Committee: Press Notice 14 October 2008: For Immediate Release TREASURY COMMITTEE INVITES QUESTIONS FROM THE PUBLIC TO PUT TO THE CHANCELLOR ON THE BANKING CRISIS Following the unprecedented financial intervention announced by the Chancellor over recent days, the Treasury Committee today announces it will undertake an urgent inquiry into the banking crisis. John McFall, Chairman of the Committee said: “This inquiry will take a fundamental look at the causes of the present banking crisis, the current responsibilities of the banks and the Government to the taxpayer, and the future shape of the financial and regulatory landscape.” Given the public concern about the stability of the UK banking system and commitment of such a large sum inherent in the Chancellor’s proposals, the Committee is asking members of the public to send in questions they would like to see put to the following witnesses, who the Committee has invited to appear as soon as possible. Witnesses: The Rt. Hon. Alistair Darling MP, Chancellor of the Exchequer Mervyn King, Governor of the Bank of England Lord Adair Turner, Chairman, Financial Services Authority Questions should be emailed to the following address: [email protected] The date of the hearing will be announced in due course. John McFall, Chairman of the Committee said: “Taxpayers are naturally very concerned about the scale of this investment. The Committee hopes that by providing people with the chance to have us put their questions to those in charge, we can provide a constructive way of engaging the public on a matter of such deep concern to the whole country.” FURTHER INFORMATION ON SUBMITTING QUESTIONS Questions can be submitted up to 48 hours before the hearing, which will be announced at a later date. The Committee regrets it cannot accept any other form of submission apart from email to the following address: [email protected] Submissions should take the form of questions rather than statements and should be no longer than 100 words. If you wish to remain anonymous, please state clearly at the beginning of the email. The Committee regrets that not all questions submitted can be guaranteed to be asked. Full written submissions of evidence for the inquiry will be solicited at a later date. link here UK Parliament - tsc0708pn74

JUST VISITED THE "MISSING-LINK WEBSITE" HAVE SEEN THE RUBBISH ABOUT THE DATA PROTECTION ACT ON THEIR WEBSITE "In line with the Data Protection Act 1998 you have a right to ask what information we hold about you. You can do this by writing to us at the following address, providing sufficient identification evidence (e.g. a copy of your passport) and enclosing the corresponding £10 fee: The Data Protection Office, LINK Financial, PO Box 30095, London, SE1 7WU Should you wish to update your details, you can talk to one of our Account Officers on 0844 736 8426. Please note that we are not responsible for the security of information you send on-line. Please do not email us sensitive information. LINK Financial Ltd Registered Office: Camelford House, 89 Albert Embankment, London, SE1 7TP Company Registration No: 3504939 Consumer Credit License No: 446835" has anyone thought of complaining to the people who issued their consumer credit license about this them ??? and below is a link to complain to lambeth council about lambeth council itself the leader of lambeth council appears to be "Cllr Steve Reed has been Leader of Lambeth Council since the local elections of May 2006, following which Labour formed the majority group on Lambeth Council." London Borough of Lambeth | Forms | Complaints Form (Step 1 of 7)

we have been following this thread (commenced yesterday with interest) it being roonys "virginal post" presumably having done his/her apprenticeship of learning from this site since becoming a member in february 2008 . We look forward with interest to the development of this thread.

Charging for debt collection 2.9 Charges should not be levied unfairly. 2.10 Examples of unfair practices are as follows: a. claiming collection costs from a debtor in the absence of express contractual or other legal provision b. misleading debtors into believing they are legally liable to pay collection charges when this is not the case, for example, when there is no contractual provision c. not giving an indication in credit agreements of the amount of any charges payable on default d. applying unreasonable charges, for example, charges not based on actual and necessary costs e. applying charges which are disproportionate to the main debt.

any update ?