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letsdothis

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Everything posted by letsdothis

  1. delboy /also ducks as Tilly just gave me a cream slice
  2. LOL I thought it were only men that talked about that, not women Caro.
  3. Your'e welcome, been there done that, just waiting for the tee-shirt now.
  4. You have to add up all the charges and then add them to a spreadsheet, this will then add the 8% interest to the charges, which is what you then write asking them to pay back to you. Spreadsheets can be found here. You have to give them 8 weeks to act on it and then if not it really depends on you and your bottle. If you follow through your threat, you would then complain to the FOS and hopefully, they will then get all the charges back for you plus the 8% interest. I am nearly at the FOS stage, although after today, I may not need to actually get them involved. NR may play rollover at first jump or hard ball - You have to be prepared to go all the way though initially, there is no point threatening them with FOS and then not following through with it. Here's the letter,
  5. They don't want you to claim them back do they? They know as well as I and you do, at that amount of arrears, they have been making a killing on your account conduct over the last few years. I had a similar amount of arrears and the claim I have put in is for just about £3k including interest. Go get em. As for the SAR it depends how much grief you want to give them, there's the easy one or the harder one. Here's the easier one. Here's the make them work very hard for their tenner one. There are plenty of SARs on this site, so just use the above or change them to suit etc
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