A few weeks back, I added everything up, and it turns out that Barclays have stiffed me for about £1900 (including interest) over the last few years, so I'm going for the whole lot. It feels good to be on the other end of things for a change.
I sent the data protection letter, to which they replied. I then worked out the charges and interest, and sent them the 1st letter 2 weeks ago, giving them 2 weeks to reply.
They've now sent me a letter back saying:
"We are looking into your concerns and will let you have an answer or update as quickly as possible, but no later than 29 March 2007. In the meantime if you wish to discuss this matter further please call us on etc etc"
The 29th march is in about 2 weeks' time - 2 weeks after the deadline in the 1st letter. It looks like they're stalling & deliberately stringing things out.
So - question - do I send letter 3 straight away, or do I play their game and wait for an 'update' on the 29th. What have other people done, and if they waited, what happened?
ta for any help