This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Due to an incompetent check-in girl our 4 cases were delayed by5 days on a 14 day holiday in Dominican Rep.At first Direct Holidays said the girl was employed by an agency but I did not accept this excuse & asked for £200 compensation.They sent £100 only so I issued a writ via the net & they then offered £200 plus court fee of £50. As the case was to be heard in my local court I rejected the offer & after 1 month they agreed to meet my claim in full eg.£400 plus fee.

Issued writ reclaiming penalty charges which they stated they would defend.However 1 week later they sent cheque for £80 which incl Court fee saying this was not weakness on their part.

A successful claim was made against LLOYDS for bank charges of £2000.The court said they were illegal but the claimant had to instruct bailiffs before he received compensation.