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maker21

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About maker21

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  1. Thanks for the input guys. Actually we havent paused any DVD on it. I'm sure as we've not had the opportunity to even watch a DVD on it as we were extremely busy after Feb owing to additions to the family. Trading Standards have confirmed with the independent engineer that it is an address line failure hence a manufacturing defect. They also say that Currys could offer to repair or replace at their choise. But having had all the hassle and poor customer service from both Philips and Currys, I would much rather have a full refund, plus cost of the independent engineer's report.
  2. Can anyone advise? Trading standards have been of little use so far although they are still trying for us. We purchased a Philips LCD TV in Dec 05 from Currys (I cancelled the extended warranty before taking delivery of the TV). In May we noticed a straight black line from top to bottom in the picture. As it was past 30 day currys told us to speak to the manufacturer. Philips tell us we caused the problem by pausing a DVD for extended time, and the defect is a burn on the screen. An independent TV engineer has looked at the TV on my behalf, and assures me that it is not pos
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