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Smegnoguk

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About Smegnoguk

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  1. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. We have a Barclays account from which we transfer (by direct debit) £80 every Friday into a Barclays cash account (in the same branch) used by a dependant relative. For some reason, the money leaves the account every Friday, appears in the cash account the same day but cannot be accessed until the next day (Saturday). This weekend, the transation was actioned on the Friday as usual (14th) but dated the 18th (Monday) but the money cannot be drawn from the cash account until tomorrow. This has caused the dependant relative considerable hardship over the weekend because she has no money. I ha
  5. CORRECTION - They just refunded the charges. No interest has been added. Should I ask for 8% now?
  6. Yes. I have to dash out now but I will do this on my return. N.B. Sent by private message.
  7. The letter arrived from Barclays today confirming the refund of charges going back over the last 7.25 years (curiously) but no interest was added. Since, they have refunded more than the 6 years I asked for, should I be content or should I now go for the interest? I find this very strange. I used to work in financial services and once a claim had been agreed we would automatically have done the job right and added interest at bank base rates without having to be asked. :?
  8. Last year I noticed Barclays had changed my wife’s account to an “Additions” account at a cost to my wife of £7.50 per month (rising to £9.50 per month in 2005). For this charge she received the following “benefits”: § An overdraft facility (which she already had on her old account) § Breakdown Cover (which she already had with the AA) § Legal Helpline including a Will writing service (which she already had through her professional association) § Family Benefits (which she already had through our life assurance arrangements) § A
  9. Update. Complaint about Additions Account – Barclays replied to me to say that since they couldn’t confirm whether or not my wife knew she had been given an Additions account, they were unable to investigate the complaint. I wrote to them and explained “since you are unable to substantiate my claim that the product was added to my account without my knowledge, and this appears to be verified by virtue of the fact that I clearly had no idea when it was added, I believe that, in law, it is incumbent upon you to substantiate your reasons for making changes to my account.” They have just re
  10. I see that bank fraud has been cut by 13% (£65 million) because of chip & pin: http://news.bbc.co.uk/1/hi/business/4779314.stm Does that mean that we can expect a reduction in bank charges to reflect this!
  11. karlkarl, You will probably find that they have set you up with an Additions account which provides dubious benefits such as Breakdown Cover (for your car - not you), Family Benefits, Overdraft, Will writing, Accidental Death Cover etc. They did this to my son when he asked for a Student Account. When I complained that he didn't need breakdown cover because he didn't have car and he didn't need family benefits because he was 18 and single, they immediately apologised and refunded his fees. They did the same to my wife between Jan 2000 and April 2005 and I am in the process of trying to
  12. karlkarl, You will probably find that they have set you up with an Additions account which provides dubious benefits such as Breakdown Cover (for your car - not you), Family Benefits, Overdraft, Will writing, Accidental Death Cover etc. They did this to my son when he asked for a Student Account. When I complained that he didn't need breakdown cover because he didn't have car and he didn't need family benefits because he was 18 and single, they immediately apologised and refunded his fees. They did the same to my wife between Jan 2000 and April 2005 and I am in the process of trying to
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