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BankFodder

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BankFodder last won the day on January 19

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  1. Well in that case certainly follow the advice given by site team member @London1971 and who happens. I think you are correct to write a letter to Rossendale is to put it very firmly on record that not only are you vulnerable but also that you have tried to contact them and that they haven't followed their vulnerability guidelines
  2. But in addition, I suggest that you call Rossendale's immediately and explain your vulnerability. Do this in addition to the councillor. The councillor might take a little longer but it is more likely to be a permanent fix. However, if you explain the situation to Rossendale's, you may be able to get a short-term remedy – quickly. Do both – belt and braces
  3. Sorry, what is "mans 1" mean? Have you contacted Rossendale's? Have you told them that you are vulnerable and that you have very difficult circumstances? I think you should do that first thing tomorrow. Have you contacted your local council? Have you told them that you are vulnerable? I think also you should do that tomorrow. I think you should explain how difficult it is and also that there is a disability apart from the fact that you are a single parent and you are struggling even with priority debts.
  4. That's very understandable at Christmas. Don't start blaming herself. I think you're doing very well under the circumstances. Which bailiffs are you dealing with here? Which company?
  5. No I don't see any point in disclosing any information other than his name has been discussed in reference to this problem Have you chased up Old Bill?
  6. Sorry, I don't know enough about the subject to be able to tell you anything about the obligations of electricians.
  7. In terms of Marston – I'm afraid they're just obeying a warrant. In terms of the energy company – they just don't care about you. – And I'm sorry to say, in terms of you – I should start making a habit of not storing other people's mail in future – especially when it has been correctly delivered to your address. Sorry
  8. By the way, this is highly likely to result in a claim being issued. It's becoming more complicated than anybody ever imagined. I suggest that you register with money claim online and start drafting your claim. And get ready to click it off on day 15. You can save your work so that you can post your draft claim here. You find there is a character limit. I expect that we can fit it in to the limit that they give you if we avoid narrative
  9. Send a letter directly to the recipient based on the suggestion I have made a couple of posts ago. Send one recorded and one ordinary mail. Send a copy also to the HR Department of his workplace – but marked confidential on the envelope. Send that one recorded. This guy needs to get involved
  10. I'm not sure what the form is – would your new suppliers normally have contacted the old supplier to say that there was a change? If you could show that spark should have known that they were no longer dealing with the account holder at the time that they apply for the warrant, then it seems to me that they do bear some culpability. By the way one of the site team mentioned that at some point Marston would contact me. I'm afraid that's not the way it works. I've now referred the matter to Marston and they may well decide to contact you – the Original Poster for more information or simply to inform you that in the circumstances that there is nothing that they are able to do. I'm afraid it's out of my hands and I never asked for or ever receive any feedback about the references I make to them at this level
  11. I've forwarded the details of this to Marston – but I'm not sure that there is much that can be done in the circumstances. If the energy company had been informed – or if they had reason to know that their customer was no longer at the address then of course obtaining the warrant was outrageous. As it is, it would seem that the previous tenant hadn't informed them and had simply done a runner – and unfortunately you have taken no action to return any mail to the sender so as far as I gather, there is no reason for the energy company to have known what has happened. Please note that I haven't really looked through this thread very carefully since I originally posted so are not au fait/can't remember all of the details – but that is my sketchy understanding. If this is the case then, although of course something needs to be sorted out – I have to say that it would have been helpful if you had either opened the mail or returned it. I know that you say that you have never had to do this in the past – but maybe it would be good practice in the future. It could be that in the past you have simply been lucky. You are talking about clearing the balance of some outstanding debt which belongs to somebody else? This seems to be extraordinary to me – but then I'm afraid I haven't been following the thread very closely
  12. I suggest maybe that you now also write a letter to the alleged recipient. Inform them that rightly or wrongly they have been implicated in the disappearance of a plated cutlery set. That you have tried to reach them that you understand that they have blocked your correspondence. As a result of the information received from DHL you have now informed the police and you understand that they are investigating. I would suggest that you tell the alleged recipient that you will shortly be issuing court proceedings against DHL and that if the matter does come to a hearing that it is likely that they, the alleged recipient, will be identified and referred to in public documents. Also, in respect of the police, I understand that you have reported this to the police and they undertook to contact you and to begin an investigation – and they have not contacted you. Surprise surprise! I suggest that you get onto the police immediately chase them – by telephone and also in writing. Point out that you had a conversation on XXX date and you brought to their attention that according to DHL some valuable property of yours had been inadvertently delivered to the [alleged recipient] and that despite the fact that the officer involved promised to get back to you, they have not done so and so far you do not have a crime reference number. Tell them that this is essential that this matter is taken seriously because it is currently being taken to court.
  13. Don't worry about putting the correct figure. Simply warn her that it is likely that the fee will be involved which you understand "maybe as much as £350 – blah blah". The important thing is to get the letter off quickly and to have a paper trail. You don't have to worry about all the teas crossed in the i's dotted et cetera
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