Hello,
I have just recently (like an hour ago) heard about this site from my sister and think that it is wonderful!!
I read through some of the other topics and got on the phone to Abbey straight away to request my statements for the last 3 years. Firstly my call was answered within 1 minute and I met no resistance!! I was told that I shall receive my statements within 10-14 working days and no I would not be charged for this, since I am entitled to review my own banking records!! You can imagine my shock, as usually just to find out your own balance can be very difficult
An