i've followed all the steps and received an offer of £250 of my claim for £830 plus interest i sent my letter rejecting the offer by fax and knowing how they can be i thought id phone to check it was received to avoid further stalling amazingly they had 'lost' my fax and advised me to post it which i did ,throughout the phone call the woman i spoke to assumed that my fax was an acceptance of the offer and when i put her right she tried very hard to scare me from following the claim through as it would definitely be a full and final offer with no room for negotiation and that barclays always went to court over this type of complaint and that if it was her then she would think very carefully about rejecting this full and final offer. court hmmm face ! bothered ! bring it on im going to start on barclaycard now too they must owe me a lot dpa letter is on its way im wondering about what exactly i can claim for if it goes to court id have to take time off work to attend court and the whole thing is already taking up a lot of my time can this be included in the claim along with the court costs,charges and interest? maybe an hourly rate for all the hassle ive had to go through and maybe something for the worry and stress these intimidating letters they keep sending me;-)

i did just that and was given my account details i felt quite chuffed at my cover story ,i told them that i was looking into paying off the outstanding balance on this very old account the very nice lady on the other end was extremely helpful and couldnt wait to give me my account number, DPA letter is in the post !!!

around 3 years ago i had a barclaycard which cost me a fortune in charges i've made a claim for my barclays bank account charges which is looking like being successful and now id like to go and get back the money from my credit card charges how do i go about getting the details of this old card when ive no old statements or letters ?

ok progress so far i've sent off the data protection letter, received my statements ,totted up the charges and sent off the spreadsheet just under £1000 ,i then got the stalling letter saying they aim to deal with the complaint within 4-8 weeks now today i have been sent a letter saying they accept no responsibility and i should have known better and that i was made aware of all charges when i opened the account but heres £400 for your troubles yaaaaay £400 is a nice figure and i'd take it right now but as things stand i am £150 overdrawn on the account they have want to pay the money into and of that money £120 of it are bank charges i've spoken to barclays on the phone and explained the situation saying that id take the offer if it was by cheque im currently waiting 7-10 days for a decision to be made on this i'm wondering if they do send me a cheque will i be hunted down for the £150 overdrawn money or will they let it drop ?