Hi there, I'm really new to this and not really sure where to go next...any advice would be much appriciated! 11/9/06 - Sent Subject Access Request, enclosing cheque for £10. 9/09/06 - received response from Manager, barclays data protection with my £10 cheque Barclays Data Protection act saying that the bank is not under any obligation to present infoprmation according to any particular format and therfore the request to assemble a schedule of charges is turned aside. They then say the data can be obtained from copy statements which will be supplied in the next few weeks without charge and they have returned the cheque. They advise that some statement informationprior to and possibly during 1999 to 2000 is manually stored in the form of microfiche and does not fall within the data subject access provisions of the Data Protection Act. As regards "manual intervention" they say the Data Protection Act does not oblige the bank to comment about internal policies and procedures and that the bank does not hold the information in a form that would be covered by the Data Protection Act. They continue that while aggregated information is retained for statistical purposes, this would not constitute personal data under the Data Protection Act and would not be covered by an s7 Data Protection Act Subject Access Request. Finally, to cover themselves I suspect, they say "for the avoidance of doubt, the fact that we do not generally record information in a way that is caught by the provisions of the DPA, is in no way an admission that there was no such manual intervention". Does this letter mean that barclays are going to send my statements free of charge? Or are they trying to fob me off?? Sorry if I'm repeating something that has already been posted somewhere else!!! Thanks!