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About firstcrowcounter

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  1. This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Halifax have followed up their letter of acknowledgement and made a "goodwill" offer of £357. I was mildly irritated by an insinuation that my reclaiming of charges is going to transfer the cost others, as if £39 is what it really costs to automatically return a DD. My response is pasted below. Dear Sir/Madam, Thank you for your letter of 21st June 2006. I’m afraid your offer of £357, although generous, is unsatisfactory as I am owed £1,977 in charges which you have levied from my account during the period from March 4th 2005 to the 23rd of May 2006. You make the point: “We in
  3. Got tired of waiting to get home and ruck into the statements (still not arrived) So sent a letter requesting repayment of previous 12 months worth of charges I got from my online statements. I'll go for the rest later. I live in scotland so my limit in court would be 1500 anyway.
  4. I work away from home, so it'll be a while before I have the pleasure of calculating the full cost of my claim. However checking my online statements shockingly revealed I've paid 1839 pounds in charges over the last 12 months! An average of 150 pounds a month. I'm flabberghasted, I knew it had been a tough year and was bound to be a lot but???
  5. Forgot to mention an interesting point - the letter actually states that no manual intervention was carried out except for refunds.
  6. Update, I've been away and came back not to a wedge of statements but a letter saying it will cost five pounds and I need to confirm I'll pay it before they'll issue the statements etc. So just called to agree to pay - hopefully they'll arrive before I'm away again.
  7. Many thanks to all those who contribute to this site. I've just called customer services to request an investment report detailing all the charges applied to my account for the last six years. A pleasant woman said she would need to request it from the administration dept. and it could take up to ten days to arrive by post. There was no mention of a charge. and so the ball rolls.
  8. Evenin' all, I'd heard the talk on the radio and and I am an avid fan of moneysavingexpert.com where I got the link for this site. there is a short article on MSE which outlines quite clearly the belief that if you stick to it, court or no court: That money is yours. For some the figures are less - for me it's not just about the money. These last eighteen months have been the most financially stressful of my life. The cruel irony that says you should be reamed for more at the very moment you have the least to give stinks. It stinks for the same reason it take five days to c
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