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Boobaby

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  1. Boobaby

    boo vs HSBC

    Thanks Cillitbanger. I feel such a novice on here hopefully that will change. Couple more things: 1. Do I still request the statements from HSBC when I already have them going back to when the account was opened. As stated earlier I have done a spreadsheet using the library spreadsheet template to do this and have worked out that they owe me £2764? 2. Halifax account has been closed for more than three years. Do I now go straight for the DPA sending it to a. some Customer Services somehere b. my local branch or do I go into the Halifax with my £10 and request the statements? Sorry to be a pain everyone. I've read everything I can possibly read on this site the last two days - my son thinks I've lost the plot and my mind and also thinks I'll lose the claims. Lovely lad, 22 year old student who thinks that no one is able to take on the big boys but he'll reinstate my sanityand question his own when I wave the cheque and a possible bonus for him in his face!! Anyway I digress as stated I have read everything I can possibly read I have seen some great advice from everyone using the site but just need to build up my confidence and reassure myself that what I am doing is sooooo right!!
  2. Boobaby

    boo vs HSBC

    Hi there Joined this site yesterday - wow! Been completely blown away with the amount of information - free!! The number of helpful sites posted - free!! Contact details - free!! and no charges - free!! I love it!!!! Actually joined with real name as user, changed that PDQ.. thus entering another post etc... I have compiled all outstanding charges from HSBC thankfully I had all statements:-) not . A couple of questions if that's okay. 1. HSBC - I have done a spreadsheet of outstanding charges and they total - £2764.00 (can't believe that much incurred over three years!!) Do I now go straight to the initial request letter or should I still submit the DP letter first? 2. Halifax - I closed this account more than three years ago due to the excessive charges, time scales when cashing cheques etc. etc. Can I now go back to the Halifax and carry out the claiming process with them. what's the process regarding getting statements? DP letter etc? Can't believe I destroyed all their statements 6 months ago:evil: .
  3. Hi there Joined this site yesterday - wow! Been completely blown away with the amount of information - free!! The number of helpful sites posted - free!! Contact details - free!! and no charges - free!! I love it!!!! Actually joined with real name as user, changed that PDQ.. thus entering another post etc... I have compiled all outstanding charges from HSBC thankfully I had all statements:) not . A couple of questions if that's okay. 1. HSBC - I have done a spreadsheet of outstanding charges and they total - £2764.00 (can't believe that much incurred over three years!!) Do I now go straight to the initial request letter or should I still submit the DP letter first? 2. Halifax - I closed this account more than three years ago due to the excessive charges, time scales when cashing cheques etc. etc. Can I now go back to the Halifax and carry out the claiming process with them. what's the process regarding getting statements? DP letter etc? Can't believe I destroyed all their statements 6 months ago:mad: .
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