Well I'm making my first step out into the Forum.
Basically, I sent my SAR letter on the 23rd March 2007, and got a very swift reply back with all my Statements.
I then sent my Letter Claiming my charges back. £670.00 in charges and £203.07 interest. Total claim for £873.07. Got a reply back from Collin Langdale saying as many of you have received that they would investigate my claim. I waited nearly a month and nothing.
I decided to email the service and quality team , and got a reply after 4 days by then nothing , I kept emailing and getting acknowled